Feedback by UserVoice

How can we improve compliance or protect your users better in Office 365?

Increase Message Trace Limits

Increase Message Trace limits from 5000 and 3000 (for detailed traces). Either increase the limits by default or allow a certain number of traces that include larger numbers of messages.

Certain organizations rely heavily on running message traces for all of their messages.

It is a requirement for our client to be able to trace all of their messages with detailed information and it's a clumsy solution to have to create a trace for every day out of the past 90 days (which they must do because they send and receive more than 3000 messages within a couple of days).

If a message trace is truncated to 3000 messages then it is useless to them because they must be able to prove that certain rules were applied to certain messages. If messages are missing then that's impossible to verify.

Ideally they want to be able to run a report over 90 days and include every message. This shouldn't be a difficult report to run without these builtin limits.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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