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User based per-domain safe sender and blocked sender lists not functioning with EOP

Having recently undertaken a support case regarding a user and their safe sender and blocked sender lists and it's interaction with EOP it would be useful if the per-domain aspect of these lists functioned as advertised.

We have been advised by Microsoft Office 365 support that only per-user (email address) exceptions override the EOP content filter rules and not per-domain. This contradicts what is stated at https://technet.microsoft.com/EN-US/library/dn636911(v=exchg.150).aspx

This states that:
Outlook safe sender and blocked sender lists – When synchronized to the service, these lists will take precedence over spam filtering in the service. This lets users manage their own safe sender and blocked sender lists on a per-user or per-domain basis.

Could this please be fixed?

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Jon Woodley shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
try this instead  ·  O365 Compliance and Protection Feedback responded  · 

Refer to “Domains on the Outlook Safe Senders list aren’t recognized by Exchange Online or Exchange Online Protection” at https://support.microsoft.com/en-us/kb/3019657. All other Outlook safe sender and blocked sender lists’ iterations of safe senders, blocked senders and blocked domains are supported. For Safe Domains, the article lists solutions both for EOP Standalone and as part of Exchange Online.

2 comments

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  • Alex H commented  ·   ·  Flag as inappropriate

    Refer to "Domains on the Outlook Safe Senders list aren't recognized by Exchange Online or Exchange Online Protection" at https://support.microsoft.com/en-us/kb/3019657. All other Outlook safe sender and blocked sender lists' iterations of safe senders, blocked senders and blocked domains are supported. For Safe Domains, the article lists solutions both for EOP Standalone and as part of Exchange Online.

  • Ryan W commented  ·   ·  Flag as inappropriate

    This would need fixing before we could move to EOP as well please.

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