Office 365 mail queue viewer and control
It will be better if Admins get the option to view the mail queue in Office 365. We will have more control on the email flow if this option is enabled.
Thank you for your feedback.
Today you can see messages which are “pending” in a queue through Message Trace feature. In the Mail flow Dashboard, you can see messages queued for more than an hour. We’ve also created alerting for this condition. Can you tell us what other things you need and what the scenarios look like / how commonly you need to perform the task?
This would help us when evaluating this item further.
Personally I would like to be able to remove messages from the queue and see if something is causing a backlog. For example, today I had a few compromised accounts that blasted >10,000 email messages out and i knew they were queued/pending, but could do nothing to clear them. i had to let them go out and wait for them to stop.
Why is this basic feature not a part of Exchange Online? Even a powershell cmdlet like Get-QueueDigest would be acceptable.
is there any resolution to this question?
Randy in Marin commented
I have 90000 emails incoming from a faulty server. Can my admin delete these? Do I have to actually receive all 90000 emails.
Totally agree this should be at least viewable for Office 365 tenants
Vamshi Gopalapuram commented
We need this day in and out because our C level users are complaining that they are not receiving some important mails and we have no clue if it is in queue or not. And we want to have a real time view of what type of mails are floating in my domain to have a better control and block if required
I think it can be (Mail manager page) with multi tabs(SMTP Quarantine,SMTP Spool,SMTP Log,
SMTP Corrupt, Close) with ability to search in all tabs by (mail, domain, IP ...etc.).
also SMTP log tab show (Delivered, Rejected, Quarantined, Blackholed, Cancelled, Bounced, Deleted, Unknown).
its exactly same as Sophos UTM 9 (Mail manager) which provide many useful information.
David McCabe commented
The best, and really only, way to understand what is happening with your email is to look at the queues, especially the temp failing emails in the outgoing queues.