Office 365 mail queue viewer and control
It will be better if Admins get the option to view the mail queue in Office 365. We will have more control on the email flow if this option is enabled.
Thank you for your feedback.
Today you can see messages which are “pending” in a queue through Message Trace feature. In the Mail flow Dashboard, you can see messages queued for more than an hour. We’ve also created alerting for this condition. Can you tell us what other things you need and what the scenarios look like / how commonly you need to perform the task?
This would help us when evaluating this item further.
>Can you tell us what other things you need and what the scenarios look like / how commonly you need to perform the task?
Where is anything documented RE viewing a mail queue in O365? It isn't anywhere in Microsoft's documentation and I have wasted 30 minutes searching through it. Get-Queue is not an accepted command via remote powershell to Exchange in O365, and like "get-command *queue*" shows nothing. You have wasted my time with your BS answer, there is no queue viewing currently.
Hi. We regular look at real-time email queues in our on-prem environment - People are used to email flowing very quickly, and when it doesn't they call. For instance, how many times have people been on a conference call, and someone says that they will email something out for you to look at during the call. - When they don't get it quickly, we get called, and we can see it in the queue. The transport logs aren't real-time enough, and getting a count of how many email messages are backed up to one company is very challenging and inaccurate (since the tracking logs don't have real-time info). I don't understand MSFT's answer for not having this feature. The response we got from MSFT was that making the queues unavailable makes it so MSFT and others can't get to sensitive email from other customers. However, we can see this type of sensitive stuff in the tracking logs. It seems more like a design challenge.
Anyway, this is the primary show-stopping issue holding us back from our company moving from on-prem Exchange to Office 365 Exchange. (And we're even licensed for E3, and not moving).
Admins need a console/dashboard to view and monitor the mail queue. How is this not a feature set of Exchange? I had this 22 years ago with Lotus Notes. God I miss those days.
This is a very useful feature for certain situations and should be added to the Admin tools in O365.
Personally I would like to be able to remove messages from the queue and see if something is causing a backlog. For example, today I had a few compromised accounts that blasted >10,000 email messages out and i knew they were queued/pending, but could do nothing to clear them. i had to let them go out and wait for them to stop.
Why is this basic feature not a part of Exchange Online? Even a powershell cmdlet like Get-QueueDigest would be acceptable.
is there any resolution to this question?
Randy in Marin commented
I have 90000 emails incoming from a faulty server. Can my admin delete these? Do I have to actually receive all 90000 emails.
Totally agree this should be at least viewable for Office 365 tenants
Vamshi Gopalapuram commented
We need this day in and out because our C level users are complaining that they are not receiving some important mails and we have no clue if it is in queue or not. And we want to have a real time view of what type of mails are floating in my domain to have a better control and block if required
I think it can be (Mail manager page) with multi tabs(SMTP Quarantine,SMTP Spool,SMTP Log,
SMTP Corrupt, Close) with ability to search in all tabs by (mail, domain, IP ...etc.).
also SMTP log tab show (Delivered, Rejected, Quarantined, Blackholed, Cancelled, Bounced, Deleted, Unknown).
its exactly same as Sophos UTM 9 (Mail manager) which provide many useful information.
David McCabe commented
The best, and really only, way to understand what is happening with your email is to look at the queues, especially the temp failing emails in the outgoing queues.