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How can we improve compliance or protect your users better in Office 365?

Office 365 mail queue viewer and control

It will be better if Admins get the option to view the mail queue in Office 365. We will have more control on the email flow if this option is enabled.

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Vamshi Gopalapuram shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
tell us more  ·  O365 Compliance and Protection Feedback responded  · 

Thank you for your feedback.

Today you can see messages which are “pending” in a queue through Message Trace feature. In the Mail flow Dashboard, you can see messages queued for more than an hour. We’ve also created alerting for this condition. Can you tell us what other things you need and what the scenarios look like / how commonly you need to perform the task?

This would help us when evaluating this item further.


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  • Fares commented  ·   ·  Flag as inappropriate


    I think it can be (Mail manager page) with multi tabs(SMTP Quarantine,SMTP Spool,SMTP Log,
    SMTP Corrupt, Close) with ability to search in all tabs by (mail, domain, IP ...etc.).
    also SMTP log tab show (Delivered, Rejected, Quarantined, Blackholed, Cancelled, Bounced, Deleted, Unknown).

    its exactly same as Sophos UTM 9 (Mail manager) which provide many useful information.

  • David McCabe commented  ·   ·  Flag as inappropriate

    The best, and really only, way to understand what is happening with your email is to look at the queues, especially the temp failing emails in the outgoing queues.

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