Office 365 mail queue viewer and control
It will be better if Admins get the option to view the mail queue in Office 365. We will have more control on the email flow if this option is enabled.
Thank you for your feedback.
Today you can see messages which are “pending” in a queue through Message Trace feature. In the Mail flow Dashboard, you can see messages queued for more than an hour. We’ve also created alerting for this condition. Can you tell us what other things you need and what the scenarios look like / how commonly you need to perform the task?
This would help us when evaluating this item further.
Totaly agree with the other comments. It´s a pain ********** being Mailadmin with O365 and cannot control or at least see the relevant mail queues.
The alerts and the mailtracking for "Pending" mails is ok, but by far not enough to deliver a stable mail service to our users.
Please enable more insights to the mailqueues Microsoft, Would really appriciate this!
Anthony Brent commented
Yes, we can see pending emails in the queue now, but we can't do anything with them. Having some level of queue control (outside of just setting global transport service parameters) is pretty important.
inexcusable this is not available to an Exchange Admin....
cant see problem emails
cant clear stuck or undesired / bad actor emails,
really makes this responsibility for a mail admin a much poorer experience than with Exchange OnPrem....
yes we get the idea of everything as a service, but give back the minimum control needed
Is there any queue access feature added yet?
HAMDI KHALID commented
What is my microsoft gmail account? can I restore my"live" sign in with my former username? I could't address this problem..Can you help..
Can't believe there still is no queue access. Makes trouble shooting and finding issues almost impossible. I have to wait for end users to tell me there is an issue then I have to go hunt for it.
NOT cool Microsoft!
Michael Chervenak commented
Would like to be able to clear queue of forwarded emails of compromised account. Just seeing that they are Pending only lets us see the problem, not clean it up. Would also want to be able to cancel the NDRs for these items.
Kuba Ober commented
It's somewhat ridiculous that this isn't possible. Come on, even the most basic MTAs have this feature.
Would also like to have this. Just had an application that's been unable to deliver email for a week which has generated a torrent of undeliverable mail messages which have been sitting in a postifx mail queue. Once I fixed this issue, the postfix queue flushed up to Office 365 and now they're all slowly (100 every few minutes) being delivered to a mailbox in office 365. Wish I could clear whatever internal queue Office 365 has.
Rodney Law commented
Agree with all of the other comments. It would be very nice to cancel pending emails for a compromised account.
In case of a compromised account situation. Once the issue is mitigated, we keep receiving NDRs for the emails that had been sent during the compromise that are still in pending status. It would be great if we had the option to clear the queue of these pending emails as administrators so that the user does not receive NDRs.
Andre Kittler commented
Wow! Still without this "feature"?! Why?!!
Realtime email monitoring is important when the recipient (internal or external) report email not delivered.
I think it can be (Mail manager page) with multi tabs(SMTP Quarantine,SMTP Spool,SMTP Log,
SMTP Corrupt, Close) with ability to search in all tabs by (mail, domain, IP ...etc.).
also SMTP log tab show (Delivered, Rejected, Quarantined, Blackholed, Cancelled, Bounced, Deleted, Unknown).
its exactly same as Sophos UTM 9 (Mail manager) which provide many useful information.
David Lockridge commented
Mike is correct on this. Being able to see "Pending" is really not much of a value because we really can't do anything with it besides say "yes, the message is pending". Being able to initiate a retry on a queue or message would be extremely beneficial as we have no control over this currently in EXO.
Mike Dienes commented
It would be nice to be able to clear the queue. Say for instance we had a connection drop and it remained down for a while and tons of emails backed up, in some instances we would like to clear that queue so it doesn't overwhelm the downstream system.
David Lockridge commented
Echoing the comments here... having the ability to view our mail queue and/or release something in retry is a fairly critical component to messaging administrators. If we can only see "our" data in the O365 portals, we should be able to only see "our" email in a queue viewer.
Joey Caldwell commented
I may have missed it in this thread but is there anyway to force a retry on the send of a message in queue? When doing migrations and testing hybrid setup it is frustrating form the cloud side either having to wait for a pending stuck message to retry or sending a new message. This can consume alot of time when putting in the smtp firewall acls. It would be great to have a option in the web portal to retry messages. Is this option available and I am not aware of it? If it isnt introducing this would be great for migration engineers
It is important for me to know the content of the outbound queue and according to Microsoft this is not possible in the O365 administrator interface. Because of this limitation our company's outbound email is not able to be deliver.
This is quite an important tool for Administration and security.
Office 365 is terrible- so many holes in the product.