Allow users to create folders within 365 Group Conversations / mailboxes
To really replace Shared Mailboxes our users need to be able to quickly categorize incoming emails and show that actions have been completed by dragging and dropping emails to a named folder in outlook.
For example accounts payable shared mailbox allows any member of the accounts team to drag an invoice email to another folder to show that it has been entered for processing
Thanks to all of you for your feedback on this item. We know that folder creation is still a high priority request from our customers. Please continue to provide your feedback as we assess the priority in relation to other initiatives the Outlook teams have committed. Thank you!
This is an essential feature for some of my users, they're used to "Shared Mailboxes" that have the ability for sub-folders to be created. We want to migrate everyone over to O365 Groups in order to save on licensing costs, but the lack of this feature is holding us back.
Please add subfolders and/or categorize-ing option
Kristoffer Åberg commented
Very much needed!
Vivek Malik commented
Necessary feature to increase O365 Groups usage.
Pierce Mattie commented
Necessary feature, otherwise the group folder just gets cluttered since there's no way of filing emailings and still have it being accessible to the entire group.
Margaret Auld-Louie commented
This functionality is critical to be able to move users from shared mailboxes to O365 groups. The groups are not usable for many users without this.
Margaret Auld-Louie commented
This is a critical feature. Users need to be able to organize the mail in Group mailboxes into folders. Otherwise, they'll have to use shared mailboxes instead.
Please add this feature. We cannot migrates from public "folders" to groups unless groups can have "folders".
James Butler commented
I agree Matthew. No admin comments since July last year so little chance on this one but may as well vote as well.
3 years later... lol
But seriously... absolutely need this. We have a referrals email and need to be able to differentiate who has read what and if they've been entered. having a "completed" folder is just a small component that would streamline this process.
As a disclaimer this suggestion is not officially endorsed by my agency. I'm just one little user begging for this to exist.
Jacek Kawiak commented
That's the most basic and important that groups should have. The lack of this feature prevents us from using groups.
Andy Wingate commented
Please add folders - not having folders make groups largely unusable for the majority of my staff.
M Chartier commented
We also are trying to migrate to Groups and Teams from Shared mailboxes and have had to halt our project due to feedback from the pilot users inability to organize email and to know when it has been dealt with as correspondence. An option for a shared mailbox for a Group instead of discussion thread is all we need.
Chris D commented
For me it's either sub-folders or being able to move/save emails to the group files section - currently only seems to store attachments.
Paul Sellick commented
Microsoft wants us to consider O365 groups to be a comparable choice over Shared Mailboxes.
The current features are compelling, but with missing folders and subfolders many will be forced to stay on shared Mailboxes just to keep workspaces organised. (ourselves included)
Please can someone please give feedback on this request?
Victor Oomens commented
Hi, for our sports club we use groups for e.g. member administration. The group has an external e-mail address for members to communicate with the administration team. In order to have some 'workflow' we would like to create subfolders in this group. So when a mail from a member is picked up by an administration team member, it should be 'flagged' somehow so that other administration members know the mail is being processed.
Can someone please give some feedback on this?
Scott Whitmore commented
Desperately need this feature
I agree entirely. Adding the ability to create sub-folders in 365 groups is critically important.
They have many inherent advantages over distribution groups, but until we have the ability to further categorize the flow coming into the 365 group, they fail to meet the requirements of many potential use cases.
I recently made a push for groups instead of shared folders in my organization and have had to move everything back to shared folders because they lack this basic functionality (and it was no easy task as there is zero way to migrate)
There is no reason to move from shared/public folders without this ability.
Multiple posts on uservoice going back 3 years with thousands of votes and nothing from Microsoft. Well done.
Really need the ability to flag, categorize and create folders/subfolders.
Moving an organization from shared folders to 365 groups is basically impossible without this functionality as users have entire processes and procedures wrapped out around this function.
I would love to be able to give my users the added functionality that comes with 365 Groups, but doing so without the features already present in shared folders is a deal breaker.