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How can we improve Office 365 Groups?

Convert Shared Mailbox to Office 365 Group

There should be an option to convert a shared mailbox to an office 365 group especially since the Office 365 Group is the newer better version of the Shared mailbox and there is no way to convert.

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    Anirudh A Damani shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    tell us more  ·  AdminO365 Groups Feedback (Admin, Microsoft) responded  · 

    Thanks for your feedback. We are currently thinking about this. Can you please let us know what scenarios your organization uses shared mailboxes for and what options do you use. This will help us.

    78 comments

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      • Mark Koch commented  ·   ·  Flag as inappropriate

        Yes, have just found a need for this. Shared mailbox has already been set up and is in use. Rather than creating a new email, it would be good to keep using the same one.

      • Eric Alcott commented  ·   ·  Flag as inappropriate

        This only makes sense if you allow Group mailboxes to have a folder structure there is another idea for allowing folders in group mailboxes go vote on that too!

        https://office365.uservoice.com/forums/286611-office-365-groups/suggestions/16984177-allow-users-to-create-folders-within-365-group-con

        Its hard to get users to use groups when the individual items that make up groups are a step back from their standalone counter parts.

      • Shane Power commented  ·   ·  Flag as inappropriate

        I’m currently sharing an Office 365 calendar with other users (Mac, Windows, iOS, Android) in our organisation instead of setting up a Group calendar.
        It seems to be impossible to copy or migrate ALL events (including recurrences) from an existing Shared Calendar to a Group Calendar on Outlook or OWA or 365 Admin on a Mac as there’s no option to view/copy/migrate ALL events.
        Not to mention that basic Group functionality in Outlook is still NOT available cross-platform.

        ALL I WANT is for our O365 users to be able to view/access 1 Group Calendar and view/access 1 Group's files within Outlook on Mac, iOS, Windows and Android.
        How can I achieve this? Is it doable? Anyone? Please!?!

      • Robert Sand commented  ·   ·  Flag as inappropriate

        We have a few shared mailboxes, that has worked great for us so far, but now we would like to convert these into office365 groups, where we have a sharepoint site connected to the group - to share documents and files through within the group.

      • Gurshad commented  ·   ·  Flag as inappropriate

        I have question about it:
        1. Do you have any plan increase mailbox size 50 to 100 gb. Or how we can buy additional storage like Exchange Online Archive ?.
        2. How can I merge 2 Office 365 Group with data or migrate from one to the other ?
        3. How Can I convert Office 365 Group to Shared Mailbox ?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Same here, we have many shared mailboxes across the organisation which need to be migrated to TeamSites. The main questions is how to migrate data and whether conversation in Teamsite/Office365 group supports subfolders, labeling etc?

      • Jason commented  ·   ·  Flag as inappropriate

        @admin We are currently in the process of migrating our organization to M365. Currently the help desk uses a shared mailbox. It would be great to be able to convert that account and mailbox into an O365 Group and migrate the existing data.

      • Joe commented  ·   ·  Flag as inappropriate

        This is a great idea. We currently have a shared mailbox that is a few years old, and it contains a lot of historical information about the specific project. Having the ability to convert this to an O365 group would mean we can keep the use of the shared email address and utilize O365 groups functionality without having to make a new project email address.

      • Marcos rey commented  ·   ·  Flag as inappropriate

        Nuestro problema es que no podemos acceder a los buzones compartidos desde los dispositivos moviles (iPhone y Android).
        Los buzones compartidos tienen la cuenta bloqueada para inicio de session, con ese problema es el que estamos teniendo aunque tenga acceso total al buzón no se configura el buzón compartido en el móvil.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Like many of the others that have posted previously, we also use shared mailboxes for task based groups like HR, Accounting, IT and many other project or client focused groups. Unfortunately for us, the fact that the group users cannot add this shared mailbox to the Outlook app on their mobile devices is a deal-breaker. We didn't anticipate the amount of time that these users would be away from a desktop or laptop computer when we made the Groups versus Shared Mailbox decision; now it's hurt productivity tremendously.

      • Anonymous commented  ·   ·  Flag as inappropriate

        we use shared mailboxes for task based groups like HR, Accounting, IT and many other project or client focused groups. Teams and O365 Groups MAY be a solution but the management of these new services is confusing and time consuming. We cannot allow our staff to create their own Groups/Teams and Plans as the products were configured when released. Controlled deployment of critical functions is key.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please assist in providing instructions on how to convert a shared mailbox to a distribution list

      • Dee commented  ·   ·  Flag as inappropriate

        Please Help!! We would like to convert two shared mailboxes to groups. So much confusion having two emails for the team.

      • sultan commented  ·   ·  Flag as inappropriate

        yes we need this feature Im working with Microsoft partner and our customer keep asking us for this feature we wish if Microsoft considered it ,then it will make our life easy

      • Michael d Fulton commented  ·   ·  Flag as inappropriate

        I just migrated 300 users from their parent to their own Office 365 Tenant.
        They were using in some cases Shared mailboxes for teams/departments.
        Would love to be able to convert these to Office 365 teams without much hassle.

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