Publish documentation on admin roles of the Unified Group
We're trying to change the default smtp address of a Unified Group. We would expect our Exchange admins to be able to manage this. When following this documentation, https://technet.microsoft.com/en-us/library/mt432940(v=exchg.160).aspx, we discover that the admin must be in the following role groups:
After this failed, we took the case to Office 365 support. There they instructed us that this must be done by someone with Global Administrator role. The only documentation for this reality is located here: https://support.office.com/en-us/article/Create-an-Office-365-group-in-the-admin-center-74a1ef8b-3844-4d08-9980-9f8f7a36000f
This article makes the following general statement. "While users can create an Office 365 group from Outlook or other apps, as the global admin, you may need to create or delete groups, add or remove members, and customize how they work."
So far this is the only documentation that can be provided that backs up the claim that only Global Administrators can change the primary SMTP address.
When asking support to feed this feedback to the product team, they directed me to UserVoice.