A report or monitor that shows OneDrive sync client health status would give support teams the tools to remediate file-sync issues before they turn into data-loss issues.
As it stands, the only visibility we have into OneDrive sync health (Groove or Next-Gen client) is to ask users to self-report when they see a sync error. This is difficult to do in a small environment, and near impossible in large environments.2,084 votes
within settings ---> dirsync errors, there is no way to clear out old errors that have been resolved. We also get weekly emails saying we have dirsync errors in which we do not have any current ones, rather it is a summary of old errors we have that makes us think we have current synchronization errors. This has came up on a support posting: https://answers.microsoft.com/en-us/msoffice/forum/msofficeo365admin-msoother-mso_o365b/how-to-clear-dirsync-error-report/97b43be7-5155-4a75-b69e-9782efdd161b
please add a way to clear out old errors from this dashboard.352 votes
RSS feed for Service Health Dashboard is not available anymore.
Now User can get service health notifications from the Office 365 Admin mobile app.
But the previous RSS feed was also fruitful service since User can download it by Outlook Client.
Re-release RSS feed for Service Health Dashboard will be an ideal feature for many Users.
This feedback is based on a customer voice from support SR.343 votes
There are multiple IT departments and Power Users on campus who would like to have access to the up-to-date Service Health dashboard in our O365 tenant. Current this is locked behind a login that has to have the "Service Health" role. the problem with this role is that it will also grant these users access to create O365 support tickets and limited other admin functions that these users are not allowed to have.196 votes
We as Microsoft partner we test a lot off office365 deployments on a test account before we go live. Because of this we have to buy a new domain and certificates to test Exchange ect. What we would love is to do is clear the tanent with domains completly so we can start over.141 votes
Lacking good enterprise-level monitoring and health of Office 365 services and applications that integrate into the current solutions. Specifically, a way to notify NOC agents regards to outages that impact overall business. Admin App doesn't work/push well (on Android, and crashes). Also, for obvious reasons, need to track SLAs and resolutions with customers based on when the enterprise is notified of outage/downtime.117 votes
The idea is to be able to "subscribe" to email or text updates of an incident in the service dashboard. Ultimately this would allow a tenant admin to follow updates that are being published to a central repository already eliminating waiting for a response for an open ticket and not require admins to check the health dashboard frequently during an outage they are already experiencing.91 votes
I would like to see the whole mail correspondence and actions taken in the service request in the O365 admin portal. If there are few admins in the organization we cannot see what is the current status of the service request and cannot take it over during one of the admin's absence.82 votes
Service Health History needs to display more than 30 days.
90 Days of Service health history should be available for reporting through the portal under View History.71 votes
*English follows Japanese
A recovery report should be available
For improvement of usability and manageability, the recovery report should be available upon request as to when did it happen/when did it fixed/RCA even when issues get fixed with auto recovery feature.
Thank you for your consideration.56 votes
Please give us activity report on Planner like you already do it for other functionnalities (yammer, onedrive, sharepoint, ...)43 votes
*English follows Japanese
Office 365 のサービスインシデントの決定プロセスについて
A clear decision making process
Office 365 のサービスインシデントの決定プロセスが、カスタマーから見て不明瞭でよくわからない。
For improvement of usability and manageability, Office 365 service incident decision making process should be open to public as it is unclear for most of us.
Thank you for your consideration.40 votes
Enable attribute Last logon time in get-msoluser to be able to know when a user enters the portal, currently only you can get Access Log, "last logon time", with PowerShell in Exchange Online.38 votes
We need a way to clear the Dirsync Error reports so fixed errors no longer appear and new errors can be easily seen.
We need a way to clear the Dirsync Error reports so fixed errors no longer appear and new errors can be easily seen.31 votes
Excel and Word Online and other apps that are hosted at live.com are not included in health monitoring. Since they are an integral service for many customers monitoring of these services should be included in O365.31 votes
Older Supports are not showing for reference.28 votes
Office 365 has a status page https://status.office365.com
However, it only seems to be accessible for admin portal users.
Request: make it accessible for all Office 365 users.
After login, it shows affected services for logged in organization (including Teams, SharePoint...)
Great examples are Azure and Azure DevOps's public status page & history:
Azure DevOps also provides a personalized dashboard.
Also, the RSS feed for status changes is very useful to provide alerts.
Business case: currently, only admins can access this information, which slows down troubleshooting and causes unneeded tickets.27 votes
Create rules for sender. to avoid the scanning for accounts in the same domain (same organization)
e.g. I'm sending an email to my co-worker and I need to wait the scanning (for minutes) to receive the files attached.25 votes
We need to export the service request as excel file23 votes
Bring back the ability to go into the support area and view your closed tickets. It is very inconvenient to not be able to go to one place and review all of the ticket that have been submitted and worked on.23 votes
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