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Office 365 Admin

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Welcome to the Office365 Admin UserVoice forum. If you’ve got ideas on how to improve the tenant admin features in the service, such as the Admin Console, Service Health Dashboard, and Message Center, you’ve come to the right place.

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How can we improve the tenant admin features O365?

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  1. Reporting and/or monitoring for OneDrive client sync status.

    A report or monitor that shows OneDrive sync client health status would give support teams the tools to remediate file-sync issues before they turn into data-loss issues.

    As it stands, the only visibility we have into OneDrive sync health (Groove or Next-Gen client) is to ask users to self-report when they see a sync error. This is difficult to do in a small environment, and near impossible in large environments.

    979 votes
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    40 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  2. Service Health (dashboard) alerts to be send via email

    Global Admin or any Distribution list be able to receive the service health dashboard summary or any major service outage alerts over the email.
    There has to be an option to subscribe to the alerts (old school SharePoint Lists alerts mechanism) providing an email. This functionality should be only permissible to Global Admin and can add up to 5 email addresses.
    This will reduce the over head of an Admin to keep going back to dashboard to be able to monitor health, Or if this needs to be assigned to a separate team (without exposing the Admin Center).

    676 votes
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    37 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  3. Enable email notification of Office 365 Health Service Incidents and Advisories

    Enable option to subscribe by email Office 365 Health Service Incidents and Advisories.

    509 votes
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    30 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  4. RSS feed for Service Health Dashboard

    RSS feed for Service Health Dashboard is not available anymore.
    Now User can get service health notifications from the Office 365 Admin mobile app.

    But the previous RSS feed was also fruitful service since User can download it by Outlook Client.
    Re-release RSS feed for Service Health Dashboard will be an ideal feature for many Users.

    This feedback is based on a customer voice from support SR.

    279 votes
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    3 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  5. clear dirsync errors from dashboard

    within settings ---> dirsync errors, there is no way to clear out old errors that have been resolved. We also get weekly emails saying we have dirsync errors in which we do not have any current ones, rather it is a summary of old errors we have that makes us think we have current synchronization errors. This has came up on a support posting: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_other-mso_o365b/how-to-clear-dirsync-error-report/97b43be7-5155-4a75-b69e-9782efdd161b

    please add a way to clear out old errors from this dashboard.

    133 votes
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    9 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  6. Office 365 Service Health push notifications for the enterprise

    Lacking good enterprise-level monitoring and health of Office 365 services and applications that integrate into the current solutions. Specifically, a way to notify NOC agents regards to outages that impact overall business. Admin App doesn't work/push well (on Android, and crashes). Also, for obvious reasons, need to track SLAs and resolutions with customers based on when the enterprise is notified of outage/downtime.

    109 votes
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    5 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  7. Reset Office 365 tenant

    We as Microsoft partner we test a lot off office365 deployments on a test account before we go live. Because of this we have to buy a new domain and certificates to test Exchange ect. What we would love is to do is clear the tanent with domains completly so we can start over.

    105 votes
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    2 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  8. service request history

    I would like to see the whole mail correspondence and actions taken in the service request in the O365 admin portal. If there are few admins in the organization we cannot see what is the current status of the service request and cannot take it over during one of the admin's absence.

    82 votes
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    6 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  9. Be able to provide only the Service Health information to non-admin users.

    There are multiple IT departments and Power Users on campus who would like to have access to the up-to-date Service Health dashboard in our O365 tenant. Current this is locked behind a login that has to have the "Service Health" role. the problem with this role is that it will also grant these users access to create O365 support tickets and limited other admin functions that these users are not allowed to have.

    74 votes
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    6 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  10. Track an Incident for the Service Health Dashboard

    The idea is to be able to "subscribe" to email or text updates of an incident in the service dashboard. Ultimately this would allow a tenant admin to follow updates that are being published to a central repository already eliminating waiting for a response for an open ticket and not require admins to check the health dashboard frequently during an outage they are already experiencing.

    73 votes
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    4 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  11. Need a recovery report

    *English follows Japanese
    ■Title(件名):
    障害が自動回復プロセスで復旧した際のレポートについて

    A recovery report should be available
    ***************
    障害が自動回復プロセスで復旧した場合も、問い合わせすることで、「いつ発生したか」「いつ回復したか」「原因は何か」のレポートが得られるようにしてほしい。

    For improvement of usability and manageability, the recovery report should be available upon request as to when did it happen/when did it fixed/RCA even when issues get fixed with auto recovery feature.

    Thank you for your consideration.

    44 votes
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    0 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  12. A clear decision making process

    *English follows Japanese
    ■Title(件名):
    Office 365 のサービスインシデントの決定プロセスについて

    A clear decision making process
    ***************
    Office 365 のサービスインシデントの決定プロセスが、カスタマーから見て不明瞭でよくわからない。
    この決定プロセスを情報公開してほしい。

    For improvement of usability and manageability, Office 365 service incident decision making process should be open to public as it is unclear for most of us.

    Thank you for your consideration.

    40 votes
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    0 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  13. Service Health History

    Service Health History needs to display more than 30 days.
    90 Days of Service health history should be available for reporting through the portal under View History.

    40 votes
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    0 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  14. last logon time Users

    Enable attribute Last logon time in get-msoluser to be able to know when a user enters the portal, currently only you can get Access Log, "last logon time", with PowerShell in Exchange Online.

    34 votes
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    2 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  15. Office 365 Online Apps - Monitoring

    Excel and Word Online and other apps that are hosted at live.com are not included in health monitoring. Since they are an integral service for many customers monitoring of these services should be included in O365.

    31 votes
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    0 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  16. We need a way to clear the Dirsync Error reports so fixed errors no longer appear and new errors can be easily seen.

    We need a way to clear the Dirsync Error reports so fixed errors no longer appear and new errors can be easily seen.

    28 votes
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    3 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  17. View older support tickets not showing

    Older Supports are not showing for reference.

    28 votes
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    4 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  18. Give us Planner report activity

    Please give us activity report on Planner like you already do it for other functionnalities (yammer, onedrive, sharepoint, ...)

    24 votes
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    1 comment  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  19. We need to export the service request as excel file

    We need to export the service request as excel file

    23 votes
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    0 comments  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bring back the ability to review our old closed support tickets.

    Bring back the ability to go into the support area and view your closed tickets. It is very inconvenient to not be able to go to one place and review all of the ticket that have been submitted and worked on.

    23 votes
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    1 comment  ·  Service Health Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
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