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How can we improve the tenant admin features O365?

O365 Nav Bar is always filled with black if you are an External User

Imagine you have an external user access to a SharePoint Online site, where the Office 365 Nav Bar is filled with wine-red. However, every time you visit to the site as an external user, you may see the Nav Bar as black.

This happens in all tenants w/o exception while accessing as an external user and there is no way to change the color. This is confusing and frustrating for some customers who are giving special meaning to each site collection's Nav Bar color.

Please consider and discuss about design change on this.

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Masaru shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

10 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    Am aghast that this is happening - we decided for a number of reasons to move from Huddle to Sharepoint and our Microsoft partner convinced us that Sharepoint is more than capable to replace Huddle, inlcuding a key requirement for our external partners (of which we have 100s) to access the site. To find the custom logo is not appearing is disappointing and if we had known this at the beginning we may not have made the move. At the very least this is now going to make the transition harder as many of our Huddle users will use this as an excuse to make things difficult. We also have had to build a special site for external users as they cannot access the Sharepoint portal which Huddle external users can.

  • Maziar commented  ·   ·  Flag as inappropriate

    External users should see the custom logo in the top bar for the tenant so they know where they are.
    One more vote for this also! :)

  • Michael Bollhoefer commented  ·   ·  Flag as inappropriate

    So I am pretty sure the reason that they don't support this is that you can setup a link so that when the logo is clicked it takes you to whatever URL you specify. In most cases this is going to be the internal communication page, hub site, or application launch page. So I understand how that could be an issue. But why not just add a second option on the page where you configure the theme for the suitebar to say Guest URL or Image for Guests and then it would be handled.... ARG

  • Anonymous commented  ·   ·  Flag as inappropriate

    Three years later and this is not a priority? As people have said, external users needs to know that they are on another company's site -- especially if their company also uses Office 365!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is an absolute must have for SaaS providers. Guest users are otherwise not clear on whose site they are accessing, and the user experience is very much unclear.

  • Kevin commented  ·   ·  Flag as inappropriate

    My communication site looks great internally, but the black bar along the top for my external users definitely takes away from the overall look of the site. Hopefully this can be fixed soon.

  • Luka commented  ·   ·  Flag as inappropriate

    External users should see the custom logo in the top bar for the tenant so they know where they are.
    One more vote for this also! :)

  • jspadeaMH commented  ·   ·  Flag as inappropriate

    External users should see the custom logo in the top bar for the tenant so they know where they are.

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