Allow the ability to merge Office 365 accounts seamlessly
Allow two 365 accounts to be merged without having to rebuild email accounts, move files etc... just move the domain from one 365 account to another after proper verification -- or even by just calling Microsoft support
This is a mess not to be able to do this! I created a Notebook account on my Mac. Then I had an MS365 for a small business I started, then I worked for an attorney and used their Office, then I purchased Office for myself. Honestly, I have no idea which account has which document. I am terrified of losing some of my work. I have had this issue for at least 4 years, why isn't this getting fixed? Does MS just like to answer thousands of calls about the same thing that is really a nasty thorn in customer's sides?
Cliff Krug commented
Why cant we merge 2 outlook 365 accounts? I purchased the Office 365 suite when we purchased a new computer last year. When we set-up email accounts recently through Go-Daddy, we had to set-up emails accounts under 365 again. We can not merge these 2. I paid Microsoft to have access to it all. Now I have to jump back and forth and have double the folders to file. It is incredibly frustrating.
Brad PFEFFER commented
@Scott BOYLE, there is actually a pretty easy way to migrate the latest version of each of your files from one OneDrive instance to another.
NOTE: This does NOT migrate version history!
There is a difference between OneDrive (personal) that comes with Office 365 Personal/Home and which you access with your Microsoft Account and the OneDrive for Business that you will access with the Organisational Account/Work or School Account provided by your law school.
I have created these instructions under the assumption that you currently store your data in your personal OneDrive and that the Office 365 subscription you are referring to is a Personal/Home subscription and not a Business/Enterprise subscription. You can write here again if these instructions don’t apply to your situation.
To be clear, you distinguish the two (2) types of OneDrive from the URLs with which you access them from a web browser:
OneDrive (personal): https://onedrive.live.com
OneDrive for Business: https://[tenant_name]-my.sharepoint.com/personal/[user_name]_[domain_name]
From a PC running Windows 10 you need the OneDrive client connected to your OneDrive (personal) if it is not already. Click Start and immediately type ‘OneDrive’ using your keyboard.
Windows should display ‘OneDrive (Desktop app)’ on the right, under which click ‘Open’.
If for some reason the OneDrive client is not found, try downloading and installing it from https://go.microsoft.com/fwlink/p/?LinkId=248256
When you open the OneDrive client for Windows 10 it should ask you for your account information. Provide the same Microsoft Account (Email address/Phone Number/Skype Name) that you use to access https://onedrive.live.com and OneDrive will create a local sync folder on your PC.
IMPORTANT NOTE: In the latest versions of the OneDrive client, if you right-click the OneDrive icon in the System Tray area of your Task Bar, and click Settings, there is an option on the Settings tab (first tab) called Files on Demand. Check the box that says 'Save space and download files as you use them'. This will make sure you're not actually keeping the entire contents of your OneDrive on your local disk.
Next, from the same OneDrive Settings screen click on the Accounts tab. Click ‘Add an account’. This time you will enter your Organisational/Work or School account assigned to you by your law school.
Next, using File Explorer, select all the files you want to move (CTRL+A), pick them up by clicking and dragging with the right mouse button, and drop the files from the OneDrive in your OneDrive (personal), to the new OneDrive for Business. You will get an option to Copy or Move. Choose ‘Move here’.
Of course, this will mean that the OneDrive client will begin downloading all the data in your OneDrive (personal) to your local disk, and uploading it again to your new tenant.
In order to prevent the disk from filling up, periodically right-click the folders that are appearing in the OneDrive for Business location in File Explore and choose 'Clear Space'. This will mean that the moment they are uploaded, to OneDrive for Business, they will be cleared from the local disk. Icons representing those files will remain, but they are only placeholders. The data associated with them will be in the cloud only. When you try to access those files, they will download again. You should see a ‘Status’ column in the details view of File Explorer. In it there are coloured icons which tell you the sync status of each file. A Green Check means this file exists both in the cloud and on the local disk, where a cloud icon means this is just a placeholder icon representing a file that actually resides in the cloud. Green check files occupy local disk space, cloud files do not occupy disk space (beyond a small amount of metadata).
OneDrive (Personal) is still a great place for storing certain personal things like photos, with automatic Camera Roll uploads from your mobile devices. Even once you’ve moved your data across, you may want to keep that account connected to the OneDrive client in Windows 10. Cancelling your Office 365 Home/Personal subscription will drop your storage quota back down from 1TB to the several GB of space they offer in the free tier. If you run out of space in your free OneDrive (personal) you can always again drag things across to your OneDrive for Business.
Likewise the OneDrive apps for Android/iOS do support simultaneous connection to multiple accounts with fast switching between them.
I realise this is an imperfect solution, and I fully agree that a cross-tenant migration option would be ideal, but I do hope this method can be of use to you in the interim.
Scott Boyle commented
I have paid for O365 for a 3 years now and love it. I keep all my docs on one drive, it's super convenient. Now I have enrolled in law school, and the school provides O365. Also, I'm on a law student's budget for the next 3 years. So obviously I don't want to pay for O365 when I have access to it for free. Do I really need to buy an external hard drive just to download my docs and port them to my school account for three years? just so that I can port them back in three years?
That's absurd. And awfully scammy. I've talked O365 up fro three years without any idea what a hole I was digging myself into - now I think it's ****. I'll be sure to tell everyone not to give MS custody of their documents unless they are 100% sure that they will always use this account and will never stop paying for this account.
dennis hobbelen commented
so i have a office 365 account on a live.com adress, also running my own domain and added my whole family to this account (5 users total) now i intended them to use the office 365 family pack, but also keep my files from my other account (live.com one drive 1tb) why isn't it possible to merge them or even tranfer the files easy to the new account ?
Comcast business forced my domain to office365 and raised the rates by the cost of an Office365 mailbox. I already had an MS Office recurring subscription for my desktop software. Now that i want to dump Comcast business, it looks like I can't merge the two account!? WTF. Microsoft is being as ****** as Comcastic. I guess i'll just have a ton of work moving the email manually and my custom domain name. This is ****** support by everyone.
I have an annual subscription with Office 365 which is due for renewal. However, since purchasing it some years ago, I have purchased a 3-year Domain hosting plan with GoDaddy which includes Office 365 in the product I have purchased from them.
I do not want to pay for two Office 365 twice every year!
I would like to be able to merge the two accounts.
How is the ability to sync and merge accounts not an option? I have my edu account, a personal account and a work account with no ability to sync. Come on Microsoft.
I bought a office 365 license on my first hotmail account for al the office mail, i also have a hotmail account for private use this was easy to combine the two but this year my college started using office 365 so it would be nice to merge my two accounts into one
Alaina Perkins commented
I have 3 office accounts, personal, work, and school. I would like to be able to transfer/merge all files into one.
Please allow us to merge 365 accounts so we dont have to login to the separate accounts every-time we login!
Daniel Higdon commented
I currently have 3 colleges I work with/for. Each has a unique 365 login and account. Add to this I have an old Hotmail personal account. When I access any account from the institution it will always redirect me to whichever account was last used (cookies I guess) regardless if I logged out of the email when closing it. Is there a way to have all accounts merged or at least a merged landing page that could allow me to land and then click through tot he correct account. Currently, I may have to log out upt to three times before I can land at the correct Outlook account.
Sidenote: your comment tool will not accept more than one email account being listed.
Yep this needs to happen. I have 2 accounts off the same email and its rubbish trying to jump between both of them
I have two university office 365 accounts. And I want to merge them or at least export all the emails from old one to new account.
Jonathan Crowe commented
I purchased my daughter (away at university) a copy of MS Office 360 several years ago and she is using OneDrive to back up her work. Now I have a copy of Office 360 home that my wife, myself and my son (also now away at university) are using. This home license allows installation on 5 PC's. I would like to bring my daughter in under the same license. Please make it easy to import and combine her account, email, license's, backups, etc. into my home license. Storage is not currently a problem as we are using about 30G of the 1T offered with an Office 360 license.
My student union is offering a free office365 account for a year and I would like to use that to prolong my normal subrscription if possibler
HILAL CHOUMAN commented
I am trying to merge 3 office 365 accounts
I have 2 one drive accounts and only one with the office 365 subscription. The email with the office subscription I never use. It would be nice to merge the subscription to my main email. Thanks
Due in part to poor planning initially, we have way too many dashboards. The ability to combine them would make billing so much easier.
John R. Brown commented
I bought an hp laptop that came with up to 5 Microsoft Office 365 accounts and set up one of the accounts in my name (as, say, MyName@Outlook.com). Then I bought another hp laptop for my son that came with up to 5 Microsoft Office 365 accouots and set one up in my son's name. (say MySon@outlook.com.) Then I bought my son another computer and he gave me his old computer. He still uses MySon@Outlook.com and I use MySon2@outlook.com. Now it is time to renew subscriptions, but I don't need two subscriptions (with 10 Microsoft Office 365 accounts). 5 accounts are plenty. But how do I migrate my OneDrive Accounts so I don't lose all the documents in one or more Office 365 accounts? Do I have to pay double (i.e. $99.95 x 2) to keep all of my accounts active? Or can I have all three accounts on one subscription?