Allow the ability to merge Office 365 accounts seamlessly
Allow two 365 accounts to be merged without having to rebuild email accounts, move files etc... just move the domain from one 365 account to another after proper verification -- or even by just calling Microsoft support
Hi We look after a number of non-profit organization that setup office365 prior to obtain a office 365 non profit account - it would be really good to be able to merge these accounts and would save them costs and time.;
Hello there, I am a new college student using the free service with my student email address. I would love to continue to use this product with my existing Microsoft account. How do I merge the accounts??? I see reading the threads below this is not available. Please make this possible soon!!!
i have a Office 365 Home and a Office 365 Personal with a new laptop. Can i just merge them to carry on with one? Norton i was able to do this and even better the online chat person did it for me straight away. McAfee was able to as well. Surely it can't be too hard to do.
Agreed with the above. I have two registered and active accounts, and I want to merge the two into one account seamlessly. I am sorry but its ridiculous this is not able to be done, come on Microssoft you better than this.
The Office 365 you purchased with your computer is likely Home/Personal, while the GoDaddy service would be Business/Enterprise.
Office 365 Home/Personal works together with Outlook.com/OneDrive/Skype while Office 365 Business/Enterprise works together with Exchange Online/SharePoint Online/Teams (formerly Skype for Business).
These are two (2) very different sets of services. One is targeted towards personal use by consumers and the other for schools/charities/businesses/corporations.
I understand the lines between how these different services ultimately get used can become quite blurred but since the underlying infrastructure comes from two (2) completely different places, there's no way to consolidate them together.
Business is business, personal is personal. It is best that they don't overlap.
Totally understand the frustration. It's easy to end up with multiple accounts and data spread about everywhere.
It would be very difficult for Microsoft to automate this kind of consolidation, but it is relatively easy to do by hand.
This is something that an IT professional with experience with Microsoft Accounts could help you scan through and consolidate. Hit me up here if you still need assistance and perhaps we could arrange a remote screen sharing via Skype or something. If I could 'see' what you are seeing it should be relatively straightforward to consolidate all the data into one of your accounts and delete the others.
Do you know if these are Office 365 Personal/Home accounts or Office 365 Business/Enterprise?
Once we know this I can guide you on how to consolidate them.
Microsoft does not require Office 365/Dynamics 365 to be in separate tenants. I've seen a lot of companies with this sort of setup, usually because their Office 365 and Dynamics 365 are managed by different vendors. I agree it's a horrible setup. I have fixed exactly this for a few organisations by moving their Dynamics data to their Office 365 tenant. Little bit of work but definitely worthwhile from a user experience perspective.
This is something that would have to be merged by the organisation administrator but is not in fact that complicated.
Since migrating email/Exchange, SharePoint, and Teams is a huge ugly task, the easiest way is to backup the Dynamics databases and restore them to the tenant that has Office 365. This does require a license migration to move the Dynamics licenses to the Office 365 tenant but it's something your Microsoft Licensing partner would arrange and isn't that big a job.
This was a poor setup by whomever did it for your organisation. Although there are legitimate scenarios where Microsoft should make tenant consolidation easier, I don't think this one we can blamed on Microsoft... this time. (:
Talk to your IT team. What you are asking is definitely doable, if there's the internal willingness to do it. Reach out to me here if any other guidance is required.
Do you use an Outlook.com account for work? ...or do you have a custom domain name for your work email address?
Typically @outlook.com accounts are for personal use, while business would have an @mycompany.com account. These should NEVER be combined together, but if you are in fact using @outlook.com for business as well I can advise you how to combine them.
The only difference between Office 365 Personal and Office 365 Home is the number of users it covers. Personal is for one (1) user. Home is for six (6) users. In Home you can go to https://account.microsoft.com/services/office/sharing and invite up to five (5) other users.
Each of the six (6) users will get full Office Desktop Apps, 1TB of OneDrive, and 60 minutes of Skype-to-Phone calling.
Personal is all the same, but not much cheaper, and only one (1) user.
Microsoft no longer allows Skype Names to be unlinked from a Microsoft Account. There is not way to move your Skype account to your other Microsoft Account.
The best way is actually to go the other way around. Use the Microsoft Account with Skype attached as your primary account. You can cancel your Office 365 subscription on the standalone account and re-subscribe on your Microsoft Account with Skype.
You can move the login names/email aliases between accounts by unlinking them, on the standalone account, at https://account.live.com/names/Manage. First create a temporary alias, set it as primary, and remove the original alias(es). Then login to your account with Skype at https://account.live.com/names/Manage and add the alias(es) to this account. Then you can use this account as an all-in-one account with Office 365 and Skype.
It would be great if Microsoft provided some kind of automated way to achieve this but I've followed this same procedure to help 30+ people with similar issues to you. Not perfect but it works!
Khoa Huynh commented
I have a very old Skype account, and I had converted it to a MA in 2017. I also have another MA account that use as a log in account for my personal laptop with subscription to Office 365.
Now I want to merge the old Skype/MA account to my MA that have Office 365 and 1Tb One Drive.
WE ARE TOTALLY CONFUSED ABOUT WHAT YOU CAN DO WITH OFFICE 365 PERSONAL vs HOME. We got a Microsoft Technician to convince us the HOME product would allow us to do things SEAMLESSLY (your words), so we subscribed to it. But even though she was screensharing our account, she did not take note we had accounts in 2 different e-mails. (I see this FEEDBACK is by UserVoice and doubt the powers at Microsoft will listen to 1,721 votes.. But what can we do?
I desperately need to combine old Outlook accounts with the one I use for work.
have multiple office 365 accounts that need merging since it is hard to find invoices for recurring charges.
Simon Whittington commented
Yes, we have separate tenancies for Office 365 and Dynamics and it gives us such a headache. Multiple logons mean we have to use different browsers to prevent authentication issues, surely this can be fixed one day please?
I had (still have) a office 365 account, in order to have at that time, additional software like Visio you needed to have a separate account. I started recently a new company ... again a new account.
I would really like to consolidate these account.
! For a company like Microsoft this could not (never) be an issue to provide such a functionality ! unless ...
Robert (Tech Support) commented
Given the irritating Microsoft account creation process, our once small business is now a corporation with an irritatingly conflated ring of accounts that need to be merged, licenses revoked and consolidated, and allowed to reissue licenses under a single master account.
Ted Zuccarelli commented
my boss has two separate 365 accounts for two different emails. He would like to have both emails in one 365 account.
This is a mess not to be able to do this! I created a Notebook account on my Mac. Then I had an MS365 for a small business I started, then I worked for an attorney and used their Office, then I purchased Office for myself. Honestly, I have no idea which account has which document. I am terrified of losing some of my work. I have had this issue for at least 4 years, why isn't this getting fixed? Does MS just like to answer thousands of calls about the same thing that is really a nasty thorn in customer's sides?