Enable and disable Clutter from Admin Panel
We need to be able to administratively enable and disable Clutter and Clutter notifications.
Thank you for your responses. We appreciate that you’ve taken the time to provide us with feedback to help make our products better.
We’re actively working on significant improvements to the end user experience with the feature across Outlook clients. This includes improvements to the UX, the classification algorithms, and controls.
Today, admins have a Power-Shell cmdlet that allows them to control the Clutter feature on a per mailbox level. Details of this can be found here: https://technet.microsoft.com/en-us/library/mt586787%28v=exchg.160%29.aspx?f=255&MSPPError=-2147217396
Our decision to provide the cmdlet based control for Clutter was based on early feedback we received on the Clutter feature.
We will continue to improve the admin controls based on the continued feedback. Considering the responses on this forum, it would be helpful to better understand the gaps in the current admin control story. Do you believe the gap here is in not having a tenant level control or not having a graphical control in the admin portal or both?
Please keep the feedback coming. Thanks!”
Mary Bloodworth commented
We need a tickbox in the admin portal that allows us to turn off Clutter and remove the folder and all mention of Clutter for the entire organization. Not mailbox by mailbox. No option for users to turn it on one by one. No mention of it anywhere if the admin turns it off.
I do not know what a "wonderful Clutter experience" would entail, but as long as Clutter is there, I am not having a wonderful experience. I cannot overstate this.
Also, being able to turn off Clutter from Outlook (not OWA) NEEDS to be in place!!
For me, the fact that certain in-house emails (a letter from an executive or IT admin, for example) have tendencies to go to Clutter. When this happens, too many people get left in the dark about some pretty important updates. There HAS to be an option that Clutter doesn't grab these kinds of intra-company emails and actually thinks they are Clutter. This could be an option in an admin panel "allow in-house emails to be excluded from Clutter" or something like that.
James Schlackman commented
A tenant-level control is the key for us. Having a graphical control in the admin panel is secondary. I'd certainly prefer a GUI option but would settle for a tenant-level PowerShell option.
Is this just a Microsoft bitch page. Clutter is driving our organization CRAZY cannot find how to disable... Who the hell is microsoft to organize world citizens email anyhow??? Worst feature ever in Office
This is insane / we are considering move back to on-premise as these new features are BLOCKING our support team.
Cloud = the worst solution ever
Please give administrators the ability to disable this useless and confusing option.
- Users are asking questions about missing mails, which have landed in the Clutter box.
- They don't understand the Clutter box, basically mail seems to be hitting the box at random.
- They don't understand the difference between Clutter and Junk. Junk and non-junk mails are landing in the Clutterbox, which causes confusion.
- And even worse: I've even seen phishing mails hitting the Clutter box. People are trained to dismiss this kind of mail when it hits the Junkbox. But when it lands in the Clutter box, I've seen users opening the mail and clicking the links as they think it is legitimate.
We don't need a ' it is junk, but then again it isn't ' box. And we would kindly request Microsoft to keep it hands off our e-mail.
Sorry, that is Shift+Del, instead of Cntrl+Del!
I FOUND A WAY TO DELETE THE CLUTTER FOLDER(PERMANENTLY, SO FAR)!!
Select the folder and instead of just deleting, do a Ctrl+Del and it goes away!!
It's been a while, and I've started and restarted Outlook a couple of times and it is still gone.
Keeping my fingers crossed that it stays away. :-)
Are you "developers" Microsoft mental?
What kind of stupidity is this and HOW DO YOU DISABLE IT GLOBALLY? With 15,000 users we are getting KILLED with calls.
Awful awful 'feature' and as for the ability to not be able to disable globally, what are MS thinking?!!?
Matthew Folger commented
Dear Microsoft: Any feature, you develop cannot be universally viewed as good or useful outside the context of your individual customer's experiences. Therefore, any feature you develop needs to have a failsafe of being able to administratively disable it universally or on a per-user basis.
This is terrible. Administrators need a way to globally disable this.
Why do we need a Clutter folder? Isn't that just spam? I don't want to search three folders for email and neither do any of my users. Whatever the intention of this, the result is a mess!!! Get rid of it or at least allow admins to turn it off globally. It is just a BAD idea.
I got 100 people screaming at me daily now they have missing emails, or they don't have a clutter folder, they can't turn it off, it's on by default bla bla bla (shoots self in head). MS do you see why people are just fed up with this kind of BS. Everything you create is not the greatest of all time, so stop forcing it down are throats. Admins are spending countless hours dealing with this crap. PLEASE STOP IT!!! IT has enough to deal with.
Clutter is DREADFUL. I need to be able to disable clutter globally as I have many users complaining about missing e-mails!
clutter sux commented
Clutter doesn't "learn" sh!t. Clutter is retarded.
Absolutely! As an admin I can't believe Microsoft thought this was wise.
Please let us disable clutter globally.
our helpdesk team was assalted with this question: why my emails are disappear from inbox??
it took me two hours to understand what happen. this is A BULLSHIT and you are testing on our money! we have 500 E3 licenses wich means 120000 EUR/year and you are kidding on our money! as many admins asks, I ask you once again:
LET US DISABLE THIS MISSERABLE FEATURE !!!