Admin controls required for New Feature: SharePoint Auto Digest Email MC215356
SharePoint auto digest email for SharePoint News is rolling out, but only the users themselves can unsubscribe. This is extremely inconvenient, we have customers who have thousands of users with active SPO licenses awaiting training and adoption activities. Their first introduction to SPO will now be a pointless weekly spam message from their new system.
SharePoint News is not actively used in all tenants either, pushing the feature like this might be disruptive to adoption plans and governance established. Please provide admin control over this feature.
This feature needs admin control and needs to be off by default. Additionally, there needs to be a way to add branding to the email so it does not appear as a phishing email
This feature should not be allowed to roll out without an administrator override. End-users have enough on their plates, please change from an opt-out to an opt-in attitude. Admins have enough on their plates (will spare you the details).
From now on Microsoft, put your stakeholders at the center of your thinking. So, please update your feature design template to make sure that the field "Do we require an administrator option for this?" is by default set to 'Yes'.
You will be doing the world a favour, in fact you might save lives doing this (although root-cause analysis on heart-attacks and strokes might be a bit of a stretch, nobody got time for that).
But seriously, just ask yourself the question: "Do my largest customers require control over this?". I am sure you will be amazed how often the answer will be 'Yes'. Do the right thing.... add an admin cotrol (and make sure we can switch it off before it has fired off 10000's of emails!).
In the words of Ray de la Montagne: it's Such a Simple Thing.
Systems that send emails to everyone in a tenant should always have an option to be disabled by an admin.
Ingo Mohr commented
Please change it, so admins can decide if it's better to use opt-in or opt-out.
This is just a horrible idea if you have no control over it. For massive organizations that have proper communications in place this is just noise. Microsoft has to stop thinking it knows what is best for a company better than the company itself.
I second this, is simply has to be something admins can turn of for all users
[Deleted User] commented
Please add the possibility to have the choice to turn this off or on.
T aka A commented
Absolutely essential to have admin control at tenant level to disable this feature, it's not necessary that all organisations have the desired maturity using SharePoint platforms to adopt such communications, apart from any unwanted information being consumed by employees', this will cause lots of unnecessary support tickets.
Whilst I still agree that there should be admin option to disable this , looking into it the impact is probably less than most would expect and the privacy concerns not as serious.
The Message Center notification says :
"Users will start to receive a weekly mail from SharePoint Online containing news that that they have not yet read based on sites that they are following." - important bit is BASED ON THE SITES THEY ARE FOLLOWING , so they have already kind of opted into this and you can tell them it is a consequence of that .
For the privacy concerns it also states "Only published news posts are sent in the digest, and users will have access to all the news posts that they are sent so rest assured that users won't see news that they don't have permission to see." so they shouldnt be getting anything they dont already have access to anyway.
We need a way to disable this feature at the tenant level or opt in rather than having it enabled by default.
Beyond the need to limit the number of emails flying around, there are privacy concerns with AI acting on data.
Completely agree... please provide option to control/turn off this "feature".
Charles Fenoughty commented
Workaround: In the meantime I'm advising people block the email; as mentioned in a comment below though that might stop useful emails that you do want. So, according to the screenshot of the feature it has a consistent subject so block from address and subject line.
Subject: News you might have missed
IT Officer commented
Admin controls and an 'opt in' requirement. I am not happy if I have to force block emails from sharepointonline.com as it will cause other emails to fail to get thru, which are needed.
IT Officer commented
I raised an incident against this with MS.
We cannot have this forced on us as it will cause massive problems for us. We are deliberately silo'd in our org for good reason and it is possible some information that is not appropriate will leak from another area due to someone incorrectly setting permissions. (broken inheritance issues).
if we had some report from a staff member about disciplinary actions suddenly end up on this email from the HR area, because someone forgot to set permissions on the sub-site properly - we could end up in court.
Agree 100% and there must be a way to control this. There might be other methods organisations that use news to all users where this will be spam with too many news sent out.
Agree to all who wants to have a centralized control by admins to turn this off if needed. Also can we get a confirmation that this email is going to go to users who are "following" sites? Is there a OOB way today to get a report on who are following sites tenant wide?
Jason Kinkaid commented
This is going to cause so many headaches if this is just dumped on everyone. Something, anything, just let us have the choice to turn this on.
Agreed. Administrators should be able to opt their company out of this feature entirely. Users do not need to receive an auto-generated news digest as a result of the Office products that we purchase. I understand that the plan is that each user can opt out of the digest, but that is not sufficient.
Tom W commented
Echoing everyone else here. Admins should be able to at least 'opt out' of this feature.
Admins need to be able to turn this off.