Office365 - Multiple Domains - Shared mailboxes with common start (ie sales@)
Office365 - Multiple Domains - Shared mailboxes with common start (ie sales@).
When you have a single office365 installation that has multiple domains, it is not possible to create the same prefix of an email (ie before the @ sign) for shared mail boxes on the different domains.
For example, if I want to have sales@ on Domain1.com, Domain2.com and Domain3.com, I could successfully create sales@Domain1.com but when I try to create sales@Domain2.com I get an error about the alias already being used.
This has been touched on a number of sites, here is one:
There is a work around at the end, however this should not be required. Why is the system trying to do this. It seems to be trying to create the sales@ for the default domain each time, rather than for the specific domain you want.
This needs to be fixed
David Bullock commented
Adding an @Domain2.com alias to an @Domain1.com shared mailbox is no help either ... .since mailbox members cannot 'send as' or 'send on behalf of' the alias domain. Having both a email@example.com and a firstname.lastname@example.org in the same tenant, being actually separate mailboxes, would also give the opportunity to have distinct members for each, and make later spin-offs (multi-brand companies are one entity operating multiple businesses with shared staff, but businesses are bought/sold) and the migrations of historical data, much simpler. More enterprise-y, even.
Please fix. There is no reason why it can't be changed as via workaround it is working so it is only a programmers fix that make it work as it should.
This an alternative to Office365 - Multiple Domains - Shared mailboxes with common start.
Go to Exchange Administration Center > shared mailboxes > + > create the mailbox: user@domain2 but add a number for example: user1@domain2 > Once created, modify the SMTP > double click on the shared mailbox > mail address > click on SMTP and modify the name by removing the number "1": user@domain2 > Save.
Here's a little solution that works.
Be careful to remove the smtp : user1@domain1 otherwise you will have problems.
please fix it. it's frustrating...
Tom Hayden commented
This is crazy. WTF?!
I also have the same issue.
Tim hoopes commented
Yes ... please fix. This is a pain in the rear to work around