Enable email notification of Office 365 Health Service Incidents and Advisories
Enable option to subscribe by email Office 365 Health Service Incidents and Advisories.
Global Admin or any Distribution list be able to receive the service health dashboard summary or any major service outage alerts over the email.
There has to be an option to subscribe to the alerts (old school SharePoint Lists alerts mechanism) providing an email. This functionality should be only permissible to Global Admin and can add up to 5 email addresses.
This will reduce the over head of an Admin to keep going back to dashboard to be able to monitor health, Or if this needs to be assigned to a separate team (without exposing the Admin Center).
We released the ability to receive email notifications this past quarter and should be available to all general customers. The link to the documentation will be coming soon.
To opt into email notifications please click on the preferences button on the Service Health dashboard page and select which services you want to be notified via email when there is an incident or advisory.
Please include this feature. This is long overdue.
Please include this. Case in point, recently there was an incident where certain features of M365 was not accessible, including that of the portal. How do we then find out if there is an issue, if access to the admin portal is intermittent?
just addit commented
This is a requirement.
It's ridiculous this isnt already part of the office 365 system.
It should already be part of the system.
It cynical approach to hiding issues and this is duly noticed.
We receive a whole treasure trove of emails regarding esoteric and minimal improvements to products and features we never use, yet, we cant receive bare bone alerts to issues with basic features that we do use.
Sam Turner commented
SMS and Email notifications need adding, it's amazing these aren't part of the Admin center yet.
Richie Knight commented
This is absolutely required. How on earth is it not already available?
[Deleted User] commented
We need this!
This is a must for Support staff
Jürgen Witmaier commented
We need this feature to be proactive!
We need this feature ASAP
this is absolutely necessary to know.
this will also reduce the no of incidents raised for support.
Can you please enable the notifications for admins. this should help us a lot.
Alex h commented
can please enable alert for possible service issue for domain we missed lot of email's
KC Hemdanie commented
Are we just supposed to pay Microsoft and trust to do the right thing. Out users and support is hurting because we are not receiving early notifications on degraded or disrupted services
Mads Sommer commented
Email/SMS notifications to O365 admins should be mandatory, please prioritize a solution!
Even a small hosting partner have this kind of warning!
Mike Koehn commented
How is this still not a thing? It's odd that you've already enabled service change announcements in the portal but not Incident/Advisory email/text notices!
Seriously, it's simply inane that this isn't a feature yet. Admins need the ability to be notified when a production service is impacted .
Vincent T Nguyen commented
it's good to know the issue first before the customer notify you!
Ana Marques commented
Today the problem is sending e-mail and I'm only able to do a copy paste to send a notification for CEO and the directors. It's not praticall
Users may be unable to send email to external domains.
SriNaguru Kumar commented
This should help admins monitor their tenant, checking the service health always is not a productive task and not efficient one.