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How can we improve the tenant admin features O365?

Enable email notification of Office 365 Health Service Incidents and Advisories

Enable option to subscribe by email Office 365 Health Service Incidents and Advisories.

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  • Kimmy Medina commented  ·   ·  Flag as inappropriate

    Status: Service degradation
    Title: Links in emails redirect to error page
    User Impact: Users may be directed to an Advanced Threat Protection (ATP) Safe Links error page when clicking on links in email.

    How are service advisories (above) not important enough to notify admins? We are a paying customer.


  • InTheDarkO365issues commented  ·   ·  Flag as inappropriate

    There is more shame in hiding the issues than being honest about them.

    Use EOL and set up incident & outage notifications for paying customers!

  • James Fillmore commented  ·   ·  Flag as inappropriate

    Honestly, if we knew about the problem before our users let us know with a flood of service tickets, it would go such a long way into improving everyone's view of technology.

  • Jordan commented  ·   ·  Flag as inappropriate

    I worked around this by using Twitter. Yes, twitter. Everytime @MSFT365Status tweets, the administrator gets an email.

  • Anonymous commented  ·   ·  Flag as inappropriate

    The fact that this isn't already available either via email or RSS subscription is not very helpful.

  • Ivan Yaremchuk commented  ·   ·  Flag as inappropriate

    Sharepoint outage today(SP178746)
    Would be nice to know before hearing about it from affected users. That makes us, admins, look uninformed.
    You have a dozens of notifications in your Message Center, but not the one we need.
    Please implement

  • Renee commented  ·   ·  Flag as inappropriate

    I want this, too; the ability to get emails when there are Health Service Incidents or Advisories for your tenant.

    I would also want it to include the following:

    - The ability to enter one or more specific email addresses to get the alerts. My admin account which has tenant access isn't email enabled by our organization policy. If we can enter the address manually, we could choose to send it to our email enabled account &/or have it sent to a team. This would be helpful as not all team members have access as tenant Admins, so they don't have the ability to check on health.This means the email would need to have the full text of the alert in it, not a link back to the admin site (as team members wouldn't all have access to get to the full text on the admin website).

    - The ability to select what we wish to receive by Service - for instance, the ability to just get them for SharePoint Online or OneDrive.

    - The ability to see the account that set the alerts in the text of the email - so if you get these emails, and no longer wish to, or are finding you're getting multiple alerts from different users who set them, or have moved to another responsibility, you know who to contact to have them changed/stopped.

    Thank you!

  • Antony commented  ·   ·  Flag as inappropriate

    I understand that incidents will happen, no problem. But give us tools so that we can be more knowledgeable and informed so when our clients and bosses come asking questions we can answer them appropriately. Being able to "Push" notifications to Admins should be a simple and easy win for Microsoft.

  • Justjeff commented  ·   ·  Flag as inappropriate

    Got his with this today for an outage. We need a way to be pro-actively emailed if there is an outage (assuming email is working).

  • Deepak Kumar commented  ·   ·  Flag as inappropriate

    This is very important to monitor service health status and get updated. So we can inform user before they start reporting issue to service desk.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Here's a potential solution for you using Flow. Checks for any Service Degradation every 10 minutes and will email only a new alert.

    Other parts will get you an hourly update of all incidents amongst other helpful Office 365 alerts and notifications.

  • Kam Leb commented  ·   ·  Flag as inappropriate

    So this has been there for 7 months and no action has been taken? What else do we need to do to get Microsoft to listen to its clients and consumers?

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