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How can we improve the tenant admin features O365?

Enable email notification of Office 365 Health Service Incidents and Advisories

Enable option to subscribe by email Office 365 Health Service Incidents and Advisories.

419 votes
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  • Anonymous commented  ·   ·  Flag as inappropriate

    This really should be addressed. I hate getting informed of issues by our customers.

  • Ivan Yaremchuk commented  ·   ·  Flag as inappropriate

    Sharepoint outage today(SP178746)
    Would be nice to know before hearing about it from affected users. That makes us, admins, look uninformed.
    You have a dozens of notifications in your Message Center, but not the one we need.
    Please implement

  • Renee commented  ·   ·  Flag as inappropriate

    I want this, too; the ability to get emails when there are Health Service Incidents or Advisories for your tenant.

    I would also want it to include the following:

    - The ability to enter one or more specific email addresses to get the alerts. My admin account which has tenant access isn't email enabled by our organization policy. If we can enter the address manually, we could choose to send it to our email enabled account &/or have it sent to a team. This would be helpful as not all team members have access as tenant Admins, so they don't have the ability to check on health.This means the email would need to have the full text of the alert in it, not a link back to the admin site (as team members wouldn't all have access to get to the full text on the admin website).

    - The ability to select what we wish to receive by Service - for instance, the ability to just get them for SharePoint Online or OneDrive.

    - The ability to see the account that set the alerts in the text of the email - so if you get these emails, and no longer wish to, or are finding you're getting multiple alerts from different users who set them, or have moved to another responsibility, you know who to contact to have them changed/stopped.

    Thank you!

  • Antony commented  ·   ·  Flag as inappropriate

    I understand that incidents will happen, no problem. But give us tools so that we can be more knowledgeable and informed so when our clients and bosses come asking questions we can answer them appropriately. Being able to "Push" notifications to Admins should be a simple and easy win for Microsoft.

  • Justjeff commented  ·   ·  Flag as inappropriate

    Got his with this today for an outage. We need a way to be pro-actively emailed if there is an outage (assuming email is working).

  • Deepak Kumar commented  ·   ·  Flag as inappropriate

    This is very important to monitor service health status and get updated. So we can inform user before they start reporting issue to service desk.

  • Kam Leb commented  ·   ·  Flag as inappropriate

    So this has been there for 7 months and no action has been taken? What else do we need to do to get Microsoft to listen to its clients and consumers?

  • O365 Admin of Sorts commented  ·   ·  Flag as inappropriate

    This would be an amazing feature and would help save us all a lot of time if Microsoft could implement this. Microsoft, this should be standard by now, many other services leverage email notifications to administrators and partners when there are service health alerts. One should not need to sign into the portal to view this, as another commentor wrote there may be issues pertaining to logging into the O365 portal and would effectively bar an individual from viewing the service health.

  • GEORGEOT [MVP] commented  ·   ·  Flag as inappropriate

    Please add, today 19 nov 2018, global MFA failures in Europe. But how can I check O365 Health within the 0365 portal without the ability to connect to the portal ?...

  • Anonymous commented  ·   ·  Flag as inappropriate

    common MS implement this function, its just bad that we have to check the portal. If there is a incident taking place i want to inform our users, and not the other way arround...

  • TJ commented  ·   ·  Flag as inappropriate

    Completely Agree - Right now I have to check our portal and the feed relevant incidents to our help desk team. Having the ability to set a distro or opt-in for email incidents for not just administrators but support teams would save time in getting the word out (and allow us to update our IVR and Staffing accordingly).

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is a must have for Office 365 Administrators (checking the Service health section in the admin portal manually is not reliable). Ideally an administrator should be able to specify for which type of information he/she likes to be alerted (Advisory and/or Incident, for all applications or for specific applications only).

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