Shared Mailboxes need the ability for members to access quarantined mail
External customers send mail to a shared mailbox. At times some of these messages get flagged as spam and trapped in the shared mailbox quarantine. We need the members of the shared mailbox to have the ability to review and release messages in the shared mailbox quarantine. Currently only admins can do this but the members may not know a false positive has occurred for many days and potential lost of business may occur
This is possible now, but only if the user has direct full access permissions.... but our organization provides that security via groups for ease and efficiency of security administration. Anyone with full access direct or via a group should be able to review the quarantine list / emails for the respective shared mailbox.
100 % agree - this is desperately needed!!
Juan M Zapata Q commented
This is a critical feature. Right now the only solution is to assign license to the mailbox and convert it to UserMailbox.