Service Health (dashboard) alerts to be send via email
Global Admin or any Distribution list be able to receive the service health dashboard summary or any major service outage alerts over the email.
There has to be an option to subscribe to the alerts (old school SharePoint Lists alerts mechanism) providing an email. This functionality should be only permissible to Global Admin and can add up to 5 email addresses.
This will reduce the over head of an Admin to keep going back to dashboard to be able to monitor health, Or if this needs to be assigned to a separate team (without exposing the Admin Center).
Sudhanshu Tripathi
shared this idea
35 comments
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Ernadel Sioson
commented
This should have been included as part of the original implementation of Service Health. It isn't a nice to have especially when you have all your users dependent on a service and have the Help Desk automatically bombarded with calls that "x" isn't working.
I currently have human eyes watching this.Primary fundamental functionality as it relates to notifications of service interruption!
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Anonymous
commented
This is defiantly needed! There is NO proactive O365 apps monitoring.
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Anonymous
commented
Is there any timeline to address this?
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Anonymous
commented
This is important and basic feature to be made available as Tenant or Global admins will not be able to check the search health for latest incidents all day.
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Tim
commented
Pro-active notification of service degradation should be available - and allow non-O365 addresses, otherwise I might not get them. Allow any user to subscribe with a validated email, and select what services they want to receive notifications on, and level of severity. This is pretty basic stuff.
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Anonymous
commented
Here's a potential solution for you using Flow. Checks for any Service Degradation every 10 minutes and will email only a new alert.
Other parts will get you an hourly update of all incidents amongst other helpful Office 365 alerts and notifications.
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Pradeesh Pushpan
commented
Yes, we always felt there needed to be a proactive alert mechanism for the same instead of going back and login to the dashboard to check for the service health indicator.
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Anonymous
commented
A lack of proactive distributed communications hampers our ability to be informed of and stay ahead of situations. Forcing customers to 'go find it yourselves' is poor customer service.
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Anonymous
commented
I agree most strongly. It have other ways to alert to admin without login to check in the portal.
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Eoin Cunnane
commented
Agree, huge requirement for this. SGould not be limited to just GAs.
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Anthony Harper
commented
agree, but it should not be limited to just Global Admins. Each service has its own list of owners, and individuals that manage and operate the service. Anyone that wants to sign up should be able to do so, or alternatively a single operational DL could be used to receive all alerts.
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Anan Saecoo
commented
I agree most strongly. It have other ways to alert to admin without login to check in the potal.
Thanks
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Juho Rikala
commented
Fully agree, the current process for O365 customers is way too cumbersome and from 80's.
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Chad Whalen
commented
Please add this as it is very beneficial to have proactive alerts for admins.
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Fred Brachot
commented
Yes it is a pity that it is not possible to have an email alert on the status of Office 365 services.
Especially since it is possible to do the equivalent for Azure resources (https://portal.azure.com/#blade/Microsoft_Azure_Health/AzureHealthBrowseBlade/healthAlerts) -
Kurt
commented
Yes, please add! I would like to be able to subscribe to instant alerts when something in the Service Health is added or updated.
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Jag
commented
Much needed feature, i see this was requested long back... Any update?
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Tony
commented
Any updates on this feature?
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sambita
commented
This is really required.
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Jason Chang
commented
It would be also nice if these alerts could be sent via SMS, if email was down.