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How can we improve the tenant admin features O365?

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Provide a Direct Debit payment option for the UK

Some smaller organisations do not have credit cards, please allow a Direct Debit payment option (Like Google G Suite)

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John Farr shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

40 comments

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  • Ron Dukelow commented  ·   ·  Flag as inappropriate

    Direct Debit is standard across the board for subscriptions and easier to manage for all parties. This should be in place now.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Paying by card uses up our credit card spending limits each month. Direct debit will be a much easier way of paying. almost all other subscription services allow this method. It should be simpler and more efficient for MS to implement this than costly card payments.

  • Anonymous commented  ·   ·  Flag as inappropriate

    My monthly O365 bill is £264 for E3 licences plus £18 for Exchange only licences totalling £282, just short of the £300 threshold to allow me to pay by direct debit.
    Direct Debit is less expensive per transaction for Microsoft and more admin efficient for O365 users avoiding credit card expiry dates. Where is the reason for not allowing direct debit for all users?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I could not believe that a company the size of Microsoft do not offer a direct debit option for payment.
    Very few small organisations do not have credit cards, so this causes big problems. Please offer this method of payment as soon as possible.

  • Get Support IT Services commented  ·   ·  Flag as inappropriate

    Hello All

    We're a Direct Microsoft Cloud Solutions Provider. Get Support IT Services can bill for your Office 365 at the same price as Microsoft and we're happy to take payment via direct debit. You still have full access to the Microsoft O365 Admin portal, we handle your billing and support (depending on requirements support is likely to be chargeable if required). Feel free to give me, James, a call on 01865594000 for more details.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have about 300 seats spread across multiple clients whom I would migrate to Office 365 Business if Direct Debit was available in the UK - that's between £10,000 and £30,000 per annum depending on the packages required. I guess Google GSuite will have to do the job instead.

  • Sarah Hyslop commented  ·   ·  Flag as inappropriate

    This would be very beneficial to our Charity who currently have to pay via credit card which isnt ideal.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Exactly, not allowing payment by direct debit is not acceptable. We do not have a credit card for the Association.

  • Douglas commented  ·   ·  Flag as inappropriate

    I try to avoid using debit cards online due to fraud and thefts. I would prefer that the office subscription went out by DD (Ireland) as all my expenses goes out of the same account.
    credit card is the only option, but I prefer to use this for once off payments and not recurring payments.

  • Rob Nicholson commented  ·   ·  Flag as inappropriate

    So is there *no* payment option in the UK aside from credit card? My client's monthly bill is now over £1,000. Surely large companies using Office 365 don't pay by credit card??

  • Jonathan Knowles commented  ·   ·  Flag as inappropriate

    Plenty of small businesses only have the option to pay via bank account so enabling direct debit is a must. In fact I tried suggesting office 365 to a client last week and they wouldn't do it for this one and only reason so you are loosing customers

  • Patsy Daeche commented  ·   ·  Flag as inappropriate

    Please can we have a direct debit option made available to us for payment as this is the way to go.We are based in the UK

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