Add ability to change country
I created an account for a client of mine. I set it up on my company (registered in Sweden) to be able to fix this smoothly for my customer. When I now want to change ownership to his company (registered in Switzerland) I cannot do that. That is strike one.
Ok, so I was told that I should setup a new account and then you could help me migrate all data to the new account, so I did. When I came back asking for the migration step I get the instructions to do this via exporting to pst-files. I MEAN COME ON!! What year is this?
Now my only hope is that I can use migrationwiz or something else to be able to migrate the data. All this because I cannot change the owner of an account.
So what is my proposal:
1. Either make it so that you are able to change ownership of an account (I think lots of SMBs out there would benefit from this) or,
2. Help the customers with the migration - should be much hassle for you guys.
That would be greatly appreciated!
Joakim Carlsten
shared this idea
141 comments
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pi
commented
+1 MS managed to move us to Poland !! I need new clothes ...
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Seun
commented
please add this feature. it's very necessary and required.
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Paras Jain
commented
Hi I am adding to the vote as my tenant is in different country because our country was not available at time of deployment. so we need to change it now as its available and we have complication in invoices and tax payments
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Anonymous
commented
I have immigrated and my business moved from one country to another, yet I cannot update the country. Makes no sense why this feature is not available. Please add it in.
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Anonymous
commented
Please change this, I'm not able to add my credit card as billing due to country. Or at least it should be possible to pay with a credit card from a different country
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Jon Scarpa
commented
Please make this available. Thank you,
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Anonymous
commented
it would be very helpful if we could change the country and VAT code. It is incredible the advice is tot set up a new account and migrate. MS please solve this. This can't be that hard.
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Stas Sultanov
commented
This is a freaking shlt!
Microsoft has advertised us to use CSP, and we did that.
CSP has created an AAD tenant and Office 365 with Country field - where they liked, and has been sending invoices to our HQ which is in the different Country.
After two years it has appeared that CSP provides shlt service and we must get rid of it. (Thank you MS)
Now as MS suggests we need to purchase O365 services by our own and stop using CSP.
We would like to, but there is no option to specify country where our HQ is only the one which has been created by CSP.Now MS suggest to create another tenant and move everything there.
This is freaking so stupid so it is hard to find right words..
How the hell they imagine to drop Office 365 for operating business with 100+ employees....
just to change one freaking field. -
Kevin Brennan
commented
I've a customer who has many remote workers in different countries - Some Azure AD joined, some AD Domain joined, some cloud native accounts and some on-prem AD synced. The customer is moving their HQ from one country to another and Microsoft don't support changing the billing address country? The customer uses the full suite of Mircrosoft 365 services with many add-ons.
I don't care about the datacenter location as long as it is still in the EU.
I don't care if the license price changes slightly for local reasonsMicrosofts suggestion from: https://docs.microsoft.com/en-us/microsoft-365/admin/manage/change-address-contact-and-more?view=o365-worldwide#:~:text=You%20can't%20change%20the,location%20of%20the%20data%20center.
Is the least credible solution I've ever read.
"To change your organization's country or region, sign up for a new account, choose the desired country or region, and purchase a new subscription."Please Microsoft, facilitate this. Thank you.
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Simon
commented
I never select a country in my account. It is a big mistake that we can't change it. Nimibia was not my country. I don't want to create a new profile We have around 1000 actifs account
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Eich
commented
when I completed the original installation lastpass filled in PA into the country instead of the state (apparently) I even contacted support to say that I could not properly fill in the zip code. Microsoft told me to fudge the number and now my installation is in panama!!
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aidan worth
commented
3 years, and no change..
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Chris
commented
Hi Adding my vote to this. Our tenant was set up by the US office years ago, and the UK head office joined the tenant 4 years ago but we still cannot change the address. Although we are not a big tenant in Microsoft's eyes, the logistics of having to move 140 mailboxes in 7 countries and 8 timezones just to change my address is idiotic. I'm not even asking to move the data (much as it would be nice), just the address. What if we closed our US office? We would have incorrect data in the tenant.
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Chris
commented
Hi Adding my vote to this. Our tenant was set up by the US office years ago, and the UK head office joined the tenant 4 years ago but we still cannot change the address. Although we are not a big tenant in Microsoft's eyes, the logistics of having to move 140 mailboxes in 7 countries and 8 timezones just to change my address is idiotic.
I'm not even asking to move the data (much as it would be nice), just the address. What if we closed our US office? We would have incorrect data in the tenant. -
Chris
commented
Hi Adding my vote to this. Our tenant was set up by the US office years ago, and the UK head office joined the tenant 4 years ago but we still cannot change the address. Although we are not a big tenant in Microsoft's eyes, the logistics of having to move 140 mailboxes in 7 countries and 8 timezones just to change my address is idiotic. I'm not even asking to move the data (much as it would be nice), just the address. What if we closed our US office? We would have incorrect data in the tenant.
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Lawrence Dwight
commented
This needs to be addressed. Companies do move jurisdiction and having to setup an entirely new tenant isn't a great experience.
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Lawrence Dwight
commented
This needs to be addressed. Companies do move jurisdiction and having to setup an entirely new tenant isn't a great experience.
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Hussam Fawzy
commented
+1 this is a very common requirement that I don't understand why it is not available
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Anonymous
commented
This should be top priority in the list of improvements for tenants.
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Anonymous
commented
+1 here. This shouldn't be so complicated. With any IT service provider you can change your billing address, country included, except for Microsoft. Really???