Allow us to increase the size of the junk mail/ safe sender list
Allow us to increase the size of the junk / safe sender list. It was possible to do previously with local exchange servers and has impacted users when they are used to working one way and suddenly have to change once they reach this limit. The limit is based off 2003 exchange server limitations and we would rather be able to increase and and roll it back if performance is effected instead of not being able to have the option to change it at all.
Piotr Czajkowski commented
Same here... this is affecting our VPs and CEO. Please make this a priority!!!
Alex Carlock commented
This is still a problem and a big issue for our CEO who's had a mailbox for like 20 years. Microsoft really must increase this limit.
Rajeev Verma commented
Onprem Exchange has this option available and we are allowed to modify MaxSafeSenders limit using powershell but why you prevented this in Exchange online? Please address this and increase the value to higher number as we have tons of executives who have over 1024 contacts in their Outlook address book and we are not able to enable Trustedcontacts option in their outlook clients.The number of spam senders is not in our control. So if you limit the number of blocked or safe senders, it will be a disadvantage.
This is very frustrating. Why does Microsoft limit the mail folder/senders?
The number of spam senders is not in our control. So if you limit the number of blocked or safe senders, it will be a disadvantage.
Jerry Dyer commented
I'd love to see this limit increased to a realistic amount. We are a school and we get bombarded with spam while urgent messages from parents gets lost.
Mark Balish commented
PLEASE FIX THIS! Operating as a senior executive who has had the same job for 21 years with thousands of people soliciting me each year with hotlists and many other things, and all of a sudden I have NO, NONE spam protection. All those emails I never saw are now waiting for me each day I arrive in the office. I spend the first hour of every day deleting spam. This is not something that Microsoft should subject it's customer's senior executives to or anyone else. It should just be fixed immediately! Thanks for listening and taking action in advance.
As we migrate users from OnPrem to O365 we continue to see users who have blocked sender lists over 1000. They get migrated and it stops working because the limit is 500 now. Please extend. Thanks,.
Ken Bryant commented
In this age of junk mail, why in the heck would this limit be so small! Get with the times and increase it please!
I have about 2,700 contacts and am having the same problem: I cannot add safe senders to the list, and because of this, Junk Mail is NOT being filtered properly.
This thread started in July of 2016 and still hasn't been resolved.
However, this problem HAS been fixed on individual Exchange Servers. Why can't MS implement a similar fix on OS365? Limiting contacts to 2,000 in the year 2018 is indeed ludicrous. Most C-level executives have well over this number.
MS365 Team: Please put this issue at the top of your list and get it resolved. Thanks.
Many executives have over 2k contacts. Please consider increasing the limit to 4,096.
David Bui commented
I opened a Microsoft Premier ticket and the results are "So sorry you have to many contacts so you cannot use the safe sender list to Trust Contacts" Please allow us to expand the limit.
We're in the same boat. Our CEO has a large junk mail list which is now giving him problems after we migrated to O365..
We also need the ability to store a lot of Contacts.
We are wanting to migrate a from a 3rd party ant-spam solution into EOP, but we are now limited that we can not migrate the existing safe senders lists. Over 2000.
Richard Andersson commented
Yes we second this, it is a problem for the users not to be able to use the junk list as they want
The size should be up to 5MB for this
My Executives have tons of email going into Junk because we have been told by support that the limit of the junk/safe senders/contacts has been reached and they have to reduce all 3. They find this to be unacceptable. I'm spending way too much time working on this as is my team.
This is affecting lots of our users and it seems ridiculous that it cannot handle a lot of contacts