Billing Notifications vs. Global Admins
Any Global Admin automatically gets our Billing Statements. Why is this so rigid? I would like to be able to add an email address to the Billing Notifications, say, "Accounts Payable@ domain.com" but I don't want the Accounting department here to be a Global Admin in Exchange.
By the same token, I might have outside consultants that I want to be Global Admins, but I don't need them getting our billing statements.
Victor Meyer commented
Agreed. This is a silly limitation to have.
what is taking so long to fix this problem???
Chris Highland commented
I am so tired of Office 365 emailing ALL of the global admins, and all of their alternate addresses Everytime I try a new product in our tenant. Please let us choose who receives these notifications. I'm at the point where I'm considering blocking these emails with a transport rule.
The administrator role and the billing manager role are different. I would like to attribute a specific role of "receiving the vbilling infrmation" to a team member, not specially an administrator.
I vote FOR this implementation.
At this point its just spam. Not only does this spam my business mailbox but also every alternative mailbox of administrators/billing admins. Resulting in almost 100 mails here – each month.
Please consider giving more options!
I despise this.
As a global admin, I do not need or want the billing notifications. How in the world is this considered an essential notification? It's junk mail. A change to my subscription? Maybe that could be considered essential, but I would prefer the ability to opt out of that as well.
The billing/accounts payable folks probably don't need the billing notification email either, but they should be the ones getting it if anyone is.
I am fine that this is the default, but to not have the ability to opt out is mind-boggling.
Jim Hill commented
Me too. I am running some trials on things like ATP. I do no want my CFO and other high level admins to be bothered with this. It is very annoying. I get like four emails every time I change my plan level.
There should be an option to send this to any email address you choose. We need these to go to a distro for Accounts Payable and not directly to all admin users.
Microsoft, please address this. This is very frustrating seeing every single licensing change spam email our entire admin base. We only need these notifications to be delivered to one email address.
Wow, I can't believe this isn't an option here in 2019...
We get too many emails with this. Please fix it!
Juan Vargas commented
If you add the user to the "Billing Administrator" Role, they should be listed under "Billing>Billing Notifications" and will receive emails regarding their bills. Other than that, i would like to see a more flexible option to allow specific emails to receive them instead of having to choose which O365 user will be assigned.
This is seriously quite the annoyance. Please give us an option to control our notification preferences, even if you require that at least one user gets them. I'm tired of setting up email filters to fix this.
FFS Microsoft! Our global admin receives billing notifications but they do not require it.
Please, for the love of customer happiness, allow global admins to opt out of billing notifications. This is ridiculous for a modern day multinational service.
Listen to your customers and provide this very simple option!!!!!
is this still not fixed? What is the target date for this fix
Jon Webster commented
We use global admin because O365 is constantly evolving and we don't want to add new customized administrator settings each time some new admin portal is created. However, we have no interest in receiving billing notifications.
Please sort this out, global admins are NOT billing admins by design.....Please stop sending global admins the info for billing admins...........
come on, Office 365 Team. Be agile and get this done.
Can't believe this hasn't been done. So tired of getting these billing emails from my clients account.
This is must - so many people have shared receipt accounts eg Receipts@
I dont want them as a an admin of anything - just send me the recveipt