Billing Notifications vs. Global Admins
Any Global Admin automatically gets our Billing Statements. Why is this so rigid? I would like to be able to add an email address to the Billing Notifications, say, "Accounts Payable@ domain.com" but I don't want the Accounting department here to be a Global Admin in Exchange.
By the same token, I might have outside consultants that I want to be Global Admins, but I don't need them getting our billing statements.
Luke Dowsett commented
This would be helpful for us only the CIO and IT admin assistant need to see the bills however the infrastructure team get sent all the invoices due to them being Global admins. the ability to send statements only to billing admins would be a a very nice feature
Kikimo Mekuto commented
I totally agree with Paweł Zieliński
Paweł Zieliński commented
Billing administrator should receive billing notifications and invoices. Global administrator is a technical account which shouldn't. If you want some Global Admin to receive such notifications you could always add the additional role to him/her.
The only "billing" notification for Global Admins should be about license expiration.
Nico de Jong commented
Clear from the comments that this is a daily irritation for many.... should be so simple to fix ...
Wes Gale commented
I completely agree that this needs to be addressed. I get complaints about people not getting the billing notifications when they are the ones who need to deal with it but they are not going to be given global admin access just to view that.
Eric Burke commented
This really needs to be fixed by allowing attributes to be set by role (like remove billing notifications from global admin). They are too frequent and sent to people who don't want them (owners who are not involved in day to day, but want GA as it's their business).
Victor Meyer commented
Agreed. This is a silly limitation to have.
what is taking so long to fix this problem???
Chris Highland commented
I am so tired of Office 365 emailing ALL of the global admins, and all of their alternate addresses Everytime I try a new product in our tenant. Please let us choose who receives these notifications. I'm at the point where I'm considering blocking these emails with a transport rule.
The administrator role and the billing manager role are different. I would like to attribute a specific role of "receiving the vbilling infrmation" to a team member, not specially an administrator.
I vote FOR this implementation.
At this point its just spam. Not only does this spam my business mailbox but also every alternative mailbox of administrators/billing admins. Resulting in almost 100 mails here – each month.
Please consider giving more options!
I despise this.
As a global admin, I do not need or want the billing notifications. How in the world is this considered an essential notification? It's junk mail. A change to my subscription? Maybe that could be considered essential, but I would prefer the ability to opt out of that as well.
The billing/accounts payable folks probably don't need the billing notification email either, but they should be the ones getting it if anyone is.
I am fine that this is the default, but to not have the ability to opt out is mind-boggling.
Jim Hill commented
Me too. I am running some trials on things like ATP. I do no want my CFO and other high level admins to be bothered with this. It is very annoying. I get like four emails every time I change my plan level.
There should be an option to send this to any email address you choose. We need these to go to a distro for Accounts Payable and not directly to all admin users.
Microsoft, please address this. This is very frustrating seeing every single licensing change spam email our entire admin base. We only need these notifications to be delivered to one email address.
Wow, I can't believe this isn't an option here in 2019...
We get too many emails with this. Please fix it!
Juan Vargas commented
If you add the user to the "Billing Administrator" Role, they should be listed under "Billing>Billing Notifications" and will receive emails regarding their bills. Other than that, i would like to see a more flexible option to allow specific emails to receive them instead of having to choose which O365 user will be assigned.
This is seriously quite the annoyance. Please give us an option to control our notification preferences, even if you require that at least one user gets them. I'm tired of setting up email filters to fix this.
FFS Microsoft! Our global admin receives billing notifications but they do not require it.
Please, for the love of customer happiness, allow global admins to opt out of billing notifications. This is ridiculous for a modern day multinational service.
Listen to your customers and provide this very simple option!!!!!