The 30 message per minute limit causes problems for software that needs to send out to many users. Now that we've migrated to Exchange Online our payroll system can no longer send out payslips because of this feature. Very limiting and a very low limit. It should at least be able to be configured to allow accounts to be exempted or have different limits.709 votes
Our service is designed to protect the resources and ensure that certain users will not overwhelm it and cause latency for others. This limit is in place to protect against spike sending that we wish to discourage. As such, we have no plans to change the limit for regular mailboxes.
Where possible, we encourage customers who have these requirements to seek solutions that do not send emails all at once, can make use of DLs, or use services like Dynamics or third-party services to send large volumes of emails to customers or student and parents.
However, we are thinking about alternatives we can provide to solve this issue of higher sending for automated email scenarios to address this customer need.
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