Support for customer refiners in modern search
I work with a lot of customers that tag documents to improve findability. However, the modern search experiences do not (yet) support refining search results using business specific refiners (e.g. department, document type or location). As this is currently missing, some of my customers are reluctant to move to the modern experiences. It would seem logical to support this as it encourages people to tag documents. Without this, the use of metadata would be limited to "Highlighted content" web parts and list views.
Business related refiners are a must to make the modern search results pages work.
Eli Robillard commented
Absolutely necessary to support search artefacts in modern sites including Refiners, Result sets, Display Templates, etc.
An great propposition! Ading refiners to your search is a great quick win to improve your search and gives users a solid example of what benefits you have for adding metadata
a very good idea, I have the same experience at my customers