Feedback by UserVoice

How can we improve Delve in O365?

Ability to remove disabled users from Org Charts

Currently Delve displays a person on the org chart if they have a valid account and the manager is set. It gets its data from AD and Azure AD and funnels that through SP Online to get generated.

The issue is that newly disabled people are not removed from the org chart. For instance we mark an employee as disabled, remove their licensing and ensure access is blocked. Even with this done, a departed employee will display on the org chart. How Microsoft support suggested to fix it - ManagerID, but for OneDrive Notifications and rights transfers we cannot remove manager id. Delete the person from Azure AD (o365) - We cannot also immediately delete that person from Azure AD (o365) for the similar reasons including the loss of data from that persons account.

We would like the org chart to have the ability to recognize disabled users and or hidden users should not be displayed on the org chart. This would allow our org chart to be correct all of the time.

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    GregoryV shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    49 comments

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      • John Sullivan commented  ·   ·  Flag as inappropriate

        We also need this feature. Delve really isn't ready for ********* until you get issues like these fixed.

      • Anonymous commented  ·   ·  Flag as inappropriate

        We also need the ability to block specific users from Delve but keep the email account active for forwarding to mangers after a person leaves the company. We retain the AD account as disabled for 6 months before deleting. We do not want a disabled user to be seen in Delve.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This most needed feature and it's blocker for our migration because we want the user to disappear immediately after it's disabled/deleted from AD

      • Anonymous commented  ·   ·  Flag as inappropriate

        Still working on it for over a year now and nothing on the office 365 roadmap site about it?!? I am going to go out on a limb and say this feature is NOT actually going to happen, because I'm sure it is more than a years worth of work to add a simple filter to a query.

      • Sarah Parry commented  ·   ·  Flag as inappropriate

        @O365 Delve Feedback, please could you let us know if the functionality to control the org chart is coming? We absolutely need this.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Hello,
        I am waiting impatiently for this feature. Somebody does know when we can expect it?

      • Frank Dyrhovden commented  ·   ·  Flag as inappropriate

        Strongly supported. We have users that ...

        * Die ...
        * Have to leave us due to misconduct of some sort
        * Upper management opting for new careers outside our company, where it is important that they become invisible internally quick
        * We also have a period from when the users are disabled untill we remove them from AD and subsequently AAD where we would like them not listed, but cannot change or remove their manager
        * We have admin accounts with the same manager that we would like not listed
        * Associated personell like board members etc. that we do not want to list

        Basically we need to have some control over this feature...

        Frank Dyrhovden
        Identity and Access Manager
        Norsk Hydro ASA

      • Wim commented  ·   ·  Flag as inappropriate

        Any update on this highly requested feature? This is extremely visible to our users!

      • Mark Barnes commented  ·   ·  Flag as inappropriate

        Has anyone seen this Blog that details the steps to resolve the disabled users surfacing in the Delve org chart and SharePoint people search? Looks like a viable approach. Wondering if it's been successfully implemented.

        Blog entry: Restrict disabled users from showing up in SharePoint Online search results
        https://blogs.technet.microsoft.com/beyondsharepoint/2016/11/11/restrict-disabled-users-in-search-results/

      • John Moe commented  ·   ·  Flag as inappropriate

        Over a year without any further status for this? We've found a user that has been gone from our company for over 2 years still showing up; how did this get past QA? Maybe spend more time fixing your old products, instead of focusing on the new, shiny, and ultimately useless products.

      • Colleen Parker commented  ·   ·  Flag as inappropriate

        This has been set to working on it since February 2017. Do we need to promote it more to get more votes for prioritization?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Hi, has there been any development with this? How hard is it to put disabled == false???

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