Office 365 Home - Personal email domain availability
Let us use a personal email domain in Office 365 Home.
You can use your own personal email with a personal domain to connect to any type of Office 365 subscription, including Office 365 Home. Office 365 Home relies on a Microsoft account for authentication. A Microsoft account can be created with any personal domain email, it is not required to be Outlook.com/Hotmail.com, etc. Once the Microsoft account is created using your personal email, you can use it to activate and sign into your Office 365 Home subscription.
If you don’t have a Microsoft account, go to the Microsoft account sign-up page and click on Create account. In the User name box enter your personal domain email address you wish to use. Fill out the rest of the form and click Create account.
Now you can set up your Office 365 Home subscription with your Microsoft account. This will be the Microsoft account associated with your Office download. If you have already purchased Office 365 Home and it is not associated with a Microsoft account that is registered with your personal domain email, you have two options. You may contact support for account and billing inquires at https://support.microsoft.com/en-us/get-support/office/office-365-home-premium#. The second option is to share your Office 365 subscription with your personal domain email as if you were sharing with a new user (see below).
To add users, log into Office365.com, click on My Account in the upper right portion of the webpage. This page will help you manage your Office 365 Home subscription, allow you to share the subscription with up to four other users, activate your other benefits such as Skype minutes and 1TB of storage on OneDrive, and much more. To share your subscription with other users, click Share Office 365, which will send an invite to any email address. Before the person you invited can use your subscription, they will need to sign in with their own Microsoft account.
This is not a valid approach. We need the native support of custom domains that work with outlook.com backend mail. This was working with the old live capabilities but broke a few months ago
This is a real problem. I'm currently pay for office 365 home and an office 365 exchange plan to get my custom domain working. This is a real pain as I need to two accounts instead of one. All my family stuff (contacts/calendaring) is on outlook.com and I can't share that with the exchange plan. I can't use a send-only account as it keeps adding "On behalf of", which frankly is useless.
I thought with outlook premium being merged into 0ffice 365 home, that would have sorted it but alas no. I don't even mind paying extra for a custom domain support if I can have just one account. After all, it is meant to be the Microsoft "one account"
Common Microsoft, please sort this out!
Edwin van Etten commented
Please add support for a custom user domain in Office 365 Home
I know this functionality was available in de Outlook Premium aera ...
Please give the option to :
1) Move my custom domain to Microsoft or the ability to configure the MX records and/or additional other records to function properly at my own domain provider.
2) Send e-mails using the custom alias address (as stated in my Microsoft Account) within outlook 2016 and without the extra message ... send on behalf of ... This means I should automatically get the option to select the "From" field and have 2 addresses available (1-primary outlook address & 2-secondary alias address of custom domain) and it should remember the last choice of the from field, instead of defaulting to the primary outlook.com address and only have the ability to add a self-typed custom address
3) Send e-mails using the custom alias address (as stated in my Microsoft Account) with the Android Outlook App. This means I should automatically get the option to select the "From" field and have 2 addresses available (1-primary outlook address & 2-secondary alias address of custom domain) and it should remember the last choice of the from field
4) Send e-mails using the custom alias address (as stated in my Microsoft Account) with outlook.com online and without the extra message ... send on behalf of ...
After years of having an email mess for my family, I was looking to simplify our Office subscriptions. I figured "I have O365 at work... why not get it for the family at home"? Sounds good... but I can't have a custom domain name, and my well-known username is already taken in outlook.com.
Sooo... Not being able to have a custom domain name is a deal-breaker for me.
Alexis Menard commented
Microsoft, the "try this instead" suggested here is not what your customer are asking. We're asking full support of custom domains for your paid O365 customers. That means being able to setup your account on Outlook for desktop (Mac or Windows) with the custom alias (without creating some Outlook_E34343432432432 broken mailbox), be able to use the "Send From" with the alias in Outlook 2016. Same for the mobile applications.
ABSOLUTE MUST HAVE!!!!
I was waiting for Outlook.com premium feastures to be added to Office 365 Home to subscribe ony for the custom domain / personnalised email address feature. I don't care about the no ads feature on Outlook.com... that is in no way a usefull improvement, unlike custom domains.
Guess I should just have subscribed to Outlook.com premium after all, as they scrapped that feature when they merged with Office 365 Home.
Bring back the possibility to use custom domains and allow it for Office 365 Home. I understand that the domain registration can require an additionnal fee if the user doesn't provide their own domain, but I think that anyone interested in that wouldn't mind.
F. ARNAUD commented
Yes please, add office 365 Home and personal email domain availability, at least as a paid option, Thanks
i would like to add offfice 365 to this computer as well. Thank you.
I have the same problem. My custom domain has worked fine for multiple years and now, BOOM, not working (although the Outlook app on my phone DOES still work, but Outlook, webmail and iOS apps no longer work).
Is this Microsoft killing custom domain names with Office 365 Home? Or is it a ****-up that will get fixed? So far, I have been unable to get an answer from Microsoft, either in the Community Forum or when calling support.
Marco Langhans commented
i also want the option to add custom domains to my Office 365 Home Subscription.
Jörg Finkeisen commented
Killing the custom domain option has been a bad thing from the very beginning and it has been executed badly as well.
I have 10 custom email addresses and since the decommission of the user portal I was not able to manage this address space anymore. My two brothers married and I was not able to give their wives an email address in the family's email domain.
Now, all the sudden, the logon with these custom names did not work anymore, without any notice. We did have to find a workaround with using a pre-defined domain name (outlook.de) for a new login name.
As of today, my Outlook (latest and greatest Outlook 2016) does not connect to the outlook.com service anymore, except for some minutes each day, non-predictable.
Establishing a new profile does not work at all anymore. It fails with the custom domain name and when using the new alias logon name (outlook.de) I get an error that the name is not in any address list. This hint is not helpful and does not provide a solution to the problem which has been caused by the service provide alone.
I hope this will get better now that outlook.com will be part of the paid Office 365 service.
Fortunately, and weird enough, there are no problems with mobile devices, only with Outlook 2016 on my PC.
GIVE US BACK THE MANAGEMENT ACCESS TO OUR EXISTING CUSTOM EMAIL ADDRESSES!!!
It's so sad that MS is killing custom-domain support instead of expanding it. The workarounds listed here don't fully work, they will always give you something like the well known "on behalf of" as the sender address when you use a non-outlook.com address. This is not acceptable, Yes, you can redirect your personal email to your outlook.com address. That's OK and works. If you just would be able to use a "send account" without that "on behalf of" limitation. This worked in the past but was scrapped some while ago. MS only would need a good "authorization" mechanism that it's proven that you really own the address you use for sending....
Microsoft, please give us full support for adding our own custom domain names to Office 365 Home and Personal! Especially now that you've killed off the Outlook.com Premium service and are not migrating its custom domain feature to O365. That's a huge shame! Custom domains was one of the best features of Outlook.com Premium.
The fact is, custom domains are not just used by businesses these days. Many private users have them too. They're great for families. And private users don't need or want to purchase the Office 365 Business plans. Especially as they give you OneDrive based on SharePoint, which is not desirable for many.
At the very least, some kind of "family" or "pro" plan for O365 would be great, which allows the user to add custom domains (more than just one!!) in addition to the other great features of O365 - that would be ideal.
Really?! Had to Switch to Android because MS killed W10M. If I now can't use my custom domain anymore I will switch to gmail/google. There is no reason using MS-services anymore. So frustrating...no more love for consumers from Microsoft ;-(
Colin Bowern commented
My family, including my parents use our personal domain. Having signed on during the Windows Live Custom Domains period I'm still stuck as I want the capability of Outlook.com, but I need more than 5 users on it. Premium had the artificial limit, but I think you are ignoring the fact that sometimes all we want is email, and not Yammer, Teams, and the business stuff. Please consider adding a paid add-on for custom domains that allows you to go beyond the 5 person limit.
What the people want: Login AND EMAIL using firstname.lastname@example.org with office 365, including email provider and webhosting.
What Try This Instead Thinks: Login using email@example.com only with no email provider and no webhosting
What you can actually do: With your current email provider for firstname.lastname@example.org, forward all emails to your @outlook.com address. With Outlook, enable email alias sending for email@example.com. This way, at least you can send and receive emails for firstname.lastname@example.org using Outlook webmail. But it's not 100% best. Still, seems like many people commenting don't know you can do this.
Was just about to buy Office 365 Home, thought I'd just check this. Won't be buying now. What the heck is the problem with including this?
Does Outlook Premium support multiple subscriptions attached to the same custom domain? That's an absolute requirement in order to provide the custom domain to an extended family group of more than just the 5 closest relatives.
This is a simple fix. Just add Outlook Premium for $20 a year to your Office 365 Home account. Done.