Office 365 Home - Personal email domain availability
Let us use a personal email domain in Office 365 Home.
You can use your own personal email with a personal domain to connect to any type of Office 365 subscription, including Office 365 Home. Office 365 Home relies on a Microsoft account for authentication. A Microsoft account can be created with any personal domain email, it is not required to be Outlook.com/Hotmail.com, etc. Once the Microsoft account is created using your personal email, you can use it to activate and sign into your Office 365 Home subscription.
If you don’t have a Microsoft account, go to the Microsoft account sign-up page and click on Create account. In the User name box enter your personal domain email address you wish to use. Fill out the rest of the form and click Create account.
Now you can set up your Office 365 Home subscription with your Microsoft account. This will be the Microsoft account associated with your Office download. If you have already purchased Office 365 Home and it is not associated with a Microsoft account that is registered with your personal domain email, you have two options. You may contact support for account and billing inquires at https://support.microsoft.com/en-us/get-support/office/office-365-home-premium#. The second option is to share your Office 365 subscription with your personal domain email as if you were sharing with a new user (see below).
To add users, log into Office365.com, click on My Account in the upper right portion of the webpage. This page will help you manage your Office 365 Home subscription, allow you to share the subscription with up to four other users, activate your other benefits such as Skype minutes and 1TB of storage on OneDrive, and much more. To share your subscription with other users, click Share Office 365, which will send an invite to any email address. Before the person you invited can use your subscription, they will need to sign in with their own Microsoft account.
The "Try this instead" is missing the point, I think. The point is not to use an existing custom domain and email service to sign up for Office 365, but to use Office 365's email service (Outlook) with a custom domain.
Office 365 business plans support this, and somewhat inexpensively (look into the Exchange E1 plan), but it's cumbersome to set up for personal use and comes with a lot of extra business features that home users don't need.
The bigger issue is that an Office 365 account is completely separate from a Microsoft Account, so utilizing Microsoft's Office 365 platform for email and a Microsoft Account for Cortana, Windows, Mobile, etc. means that your data will exist in two separate accounts that don't share information gracefully.
Ironically Microsoft makes it easier to use a Microsoft Account with Gmail email service than with its own Office 365 email service.
Ideally you'd be able to get everything in one, whether that's a business O365 account with Cortana, Windows, etc. or a personal Microsoft Account with Cortana, Windows, Onedrive, email, AND custom domain support. No need to mess with O365 unless you're a business.
Unfortunately Microsoft still suffers from Split-Brain syndrome on this issue and has for years now with no hope in sight.
Why are vanity domain not supported on Office 365 home? It's an obvious basic feature which is offered by most of the competition.
It's the only thing stopping me from buying Office 365.
This feature request is the SECOND MOST VOTED for in all O365 and still it is not available.
This is really ridicculous.
I am so fed up with this now.
Every competitor gets this done and offers Office AND email integration.
Today MS announced new features regarding email in O365 (ransomware protection) - but for what, if you can not use domains, its totally in vain.
What an epic fail of the responsible product manager.
I really have had enough now. I cancelled the o365 subscription for our four family users and will let it expire. Then I will get myself a service that actually allows me to combine office and email.
You know, like real 2018-style technology level.
What a shame. Otherwise a really great product. I would even pay extra for this.
But whatever. This has bothered me long enough, now I am out.
Have a good life, MS, and call me when you come to your senses.
Roger Lysnes commented
It's very annoying not to be able to use my personal email-domain in Office 365 Home. I discovered this after I bought Office 365 Home - and got very disappointed. Really hope this will be possible soon. If not, I guess me and my family need to start using another solution.
Glen O'Riley commented
The "try this instead" is totally useless when you have multiple people! We have 4 or more email address' in our family and we were fine with Windows Live Domains, it was near enough to perfect. Then you stuffed it!
We cannot afford to keep paying Office365 business subs ESPECIALLY when you are too cheap to offer us at least office mobile.
OP you have my vote! Reinstate WLD or offer office mobile else we are likely going to have to switch to Google for compatibility. We cannot afford or justify $20 odd per user per month on a private family domain especially when OneDrive Personal gets mobile office free.
Office 365's home plans are just not competitive in this regard. All of Microsoft's competition offers this feature, whether that's Fastmail, Gmail, Protonmail, what have you. If even the smaller guys have this feature figured out, why has Microsoft discontinued it? I have a custom domain already in use that I have pointed at another email provider. I can't get behind Microsot's ecosystem play unless I can move my custom domain to an Office 365 family plan.
Why can we not get "custom domain" for using email in O365 home/personal?
That would allow benefiting from a closer integration office <-> email (e.g. online document editing in an attachment of an email)
It was working in the US ("Outlook premium") and I would surely pay extra for it if that way I could get rid of having two seperate contracts (my hosting provider's OpenXchange account contract any My MS O365 personal contract).
The old "outlook premium" was ~20 USD/year and that was a fair price. I would even pay double this price to get "hosted exchange" accounts as part of my O365 personal.
This is such a great market potential for MS, but instead of finally rolling out "outlook premium" worldwide, they just stop offering this feature alltogether.
And it's really a pain that their support for the most part doesn't even bother to understand the problem.
As you can see above in the official answer to this request, where the admin obviously seems to assume the problem is that people want to authenticate with a custom domain name for login into O365 account.
Which is obviously totally not the point.
This is about email hosting, not about authentication!
(btw: how can I give all 10 votes to this instead of only 3...? Maybe Google has a solution... for both.)
It is simply absurd.
I'm managing multiple family-domains. I'ld be perfectly fine paying a fair price for an easy-to-use mailservice, plus maybe office. I suppose, paying 90€ a year for office would be fair enough for nothing more than a simple setting.
Certainly not business-tiers, though. They are far too expensive for that usecase and I hardly need all the other extras.
I am still unclear if i can use a custom family domain for Office 365 Home or not, Can someone clarify?
You are blocking Mail forwards from one of the largest German providers (Strato) because of "Spam" and don't allow our own accounts. I lost a lot of mails since Friday, so outlook.com is not an option for managing my mails any more.
Reconfiguring my DNS would be the best option for me to use Office 365 as a full office suite. Looking into GSuite now.
Jason AU commented
Steffen Braa Andersen commented
I must agree with the previous comments. Having managed a family domain since 2001 and supplying my family with hotmail/outlook based emails on my domain, it was a real pain when Microsoft decided to remove the domain administration interface. I would be happy to pay for O365 Home subscriptions to have both mailserver and Onedrive storage for all my users. Please, Microsoft - support the private users with the ability to use custom domains with your offering. In our case, this is definitely a way, where Microsoft has a possibility to acquire and retain loyal users... or a risk to lose them all, as I have to find a solution to regain control of the domain and create more accounts.
Charles Prakash Dasari commented
This 'Try this instead' is not the same as managing our custom domain for email addresses. We need to be able to host our family email in Office 365 Home subscription, not use an address as a Microsoft account.
PLEASE add personal email domain to office 365. I just purchased assuming this feature was included and am disappointed its not.
In the meantime, you can get a personal email domain through Zoho for $24/yr and use IMAP to connect it to Outlook. It's the best I can do for now.
Am home user with account created after buying new computer. The Office, Word etc just vanished and could not be recovered. Ordered Office 365 from Amazon. My account was questioned and became viewed as possible hack attempt. After trying for two days to establish, which couldn't be completed not accepted. Have I spent $123 for nothing?
I've been trawling the MS site for ages trying to find how I can add my personal domain before purchasing O365 Home. Having read the comments I now understand it was once possible and now is gone. Looks like I'll have to grab Gsuite instead, which was my distant 2nd choice otherwise. Disappointing MS - take the feedback on board please.
Interested to know the logic behind the decision (cost, security, UX, maintenance overhead etc?)
Let us use a personal email domain in Office 365 Home!
Because of the missing private domain name in Office 365 Personal I am using Office 365 Business Premium - but when using Business Premium there is a problem with OneDrive for Business, who does not support automatic upload of photos and videos from mobile devices - that is only available in Office 365 Personal.
I look forward to see a solution to the private domain problem in Office 365 Personal .....
I already own a personal domain name, and I want to point my DNS MX records somewhere so I can receive email on it. I should be able to do this with my Office 365 Personal subscription, just as some users were able to do with the discontinued Outlook.com Premium. I don't want to set up a whole business-oriented solution like GSuite; I just want to be able to receive email on my own domain directly to my personal outlook.com account.