Feedback by UserVoice

I suggest you ...

← General

Office 365 Home - Personal email domain availability

Let us use a personal email domain in Office 365 Home.

2,396 votes
Vote
Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
Glenn Røsbekk shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
try this instead  ·  o365uv_suite_fb responded  · 

You can use your own personal email with a personal domain to connect to any type of Office 365 subscription, including Office 365 Home. Office 365 Home relies on a Microsoft account for authentication. A Microsoft account can be created with any personal domain email, it is not required to be Outlook.com/Hotmail.com, etc. Once the Microsoft account is created using your personal email, you can use it to activate and sign into your Office 365 Home subscription.
If you don’t have a Microsoft account, go to the Microsoft account sign-up page and click on Create account. In the User name box enter your personal domain email address you wish to use. Fill out the rest of the form and click Create account.
Now you can set up your Office 365 Home subscription with your Microsoft account. This will be the Microsoft account associated with your Office download. If you have already purchased Office 365 Home and it is not associated with a Microsoft account that is registered with your personal domain email, you have two options. You may contact support for account and billing inquires at https://support.microsoft.com/en-us/get-support/office/office-365-home-premium#. The second option is to share your Office 365 subscription with your personal domain email as if you were sharing with a new user (see below).
To add users, log into Office365.com, click on My Account in the upper right portion of the webpage. This page will help you manage your Office 365 Home subscription, allow you to share the subscription with up to four other users, activate your other benefits such as Skype minutes and 1TB of storage on OneDrive, and much more. To share your subscription with other users, click Share Office 365, which will send an invite to any email address. Before the person you invited can use your subscription, they will need to sign in with their own Microsoft account.

117 comments

Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Carla commented  ·   ·  Flag as inappropriate

    Hi. My boss has her own domain linked up with an email account which she pays for, she is after getting a new email account which she can use along side this one with the same domain, how do we do this? Can’t seem to find it anywhere.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Office 365 home subscription is limited to 6 people. In the family we are 8 people across 2 Office 365 home subscriptions. I would make sense to enable multiple subscriptions to share a domain. I can’t imagine a more loyalty creating feature than this. As the family grow, kids and spouses will need a subscription to get a personal email with the family domain.

  • Jan commented  ·   ·  Flag as inappropriate

    Hi JS,

    great that you actually tried this.

    I can just add one more thing:
    In order to test, I did set up a domain that's registered elsewhere within GoDaddy (just go to DNS -> add DNS hosting to create a record for a domain). 

    Officially they do offer to use their DNS servers without actually having the domain there either paied ("premium DNS") or for free, to be used if you transfer a domain into GD, to allow a seamless transfer.
    As I described this in my posting below, I expected that without paying they would delete the records after 30 days or so (read that somewhere).
    No I re-checked my GD account and guess what: I tried this with two Domains (NOT registered via GD) and both still are available in GD DNS Server, all records are still there.
    After almost one year (mid-september last year).

    Sure, that's not a guarantee they never get deleted, but it's a pretty plesant surprise.

    Using this, you will swap the risk: "Will MS eventually check if a domain still is registered at GD"? with the risk "will GD eventually delete my records"?

    Thinking ahead here: If MS would at some point find out and delete your domain in O365, who knows what happens. Probably you mailbox will stay intact but incoming mail might bounce.
    If GD would delete your records, email to you would bounce.

    So just depending on your risk appetite this could also be an option.

    Regarding my own account, sadly, I haven't yet made the switch yet and won't so far, because I need additional mailboxes / aliases. So the package they offer right now just doesn't cut it yet.

    UPDATE
    =======
    I checked what happens if a domain used for this expires:

    I had a domain at GoDaddy that expires today.
    So I set it up to work in O365 home -> working fine.
    Just minutes ago I received word from GD about the expiration and it's no visible in their control panel anymore.
    Looking at Office365 (diamond menu), I immediately see an error message: domain would not work and I shopuld re-start the setup process.

    Obviosuly it's not surprising that it doesn't actually receive email: there's no more MX entry at all pointing to MS, so mail would never have reached the server anyway.

    What's surprising is rather how quickly the GD MX record vanished: they informed me of the expiration minutes ago and already their DNS doesn't hold the domain any more.

    JS: did you actually delete the zone @GD and it still works, or do you have your own DNS _in addition_ to the zone at GD?

  • JS commented  ·   ·  Flag as inappropriate

    Its been 24 hours after moving it back and still looks fine https://imgur.com/a/djaIrz5

    After taking the red pill offered by Jan: Am back to my own dns, I copied all the entries godaddy created on their free dns dashboard and everything still works fine, not all settings are needed and actually there is an auto discovery entry that I believe is what their are using to find your domain when you start the setup of custom domain via the diamond shaped menu, so for the next person they might not even need to move it to goddady in the 1st place, however there is a TXT record that might be assigned just for your domain and this you would need so not sure if you can get that without moving to goaddy in the 1st place, below is all the settings I copied back to my namecheap provider.

    Type Name Value TTL Actions
    A @ Parked 600 seconds ---> don`t need it.
    CNAME autodiscover autodiscover.outlook.com 1 Hour --> This is how they find your domain when you try to setup it up from the diamond shaped menu on top right.
    CNAME www @ 1 Hour -----> No need.
    CNAME _domainconnect _domainconnect.gd.domaincontrol.com 1 Hour --> Require
    MX @ 103828561.pamx1.hotmail.com (Priority: 0) 1 Hour --> Require
    NS @ ns63.domaincontrol.com 1 Hour --> No need since you are using your own ns at this point
    NS @ ns64.domaincontrol.com 1 Hour --> " "
    SOA @ Primary nameserver: ns63.domaincontrol.com.--> Not needed
    TXT @ v=spf1 include:outlook.com -all 1 Hour --> Need for spam protection
    TXT _outlook 10382XXXX 1 Hour ---> This is needed, but not sure if is unique to each domain. Hence why I added ***

    Thank you Jan!!!!!!!

  • JS commented  ·   ·  Flag as inappropriate

    Jan commented · October 15, 2018 7:03 AM · Flag as inappropriate
    [continued from previous post]

    So basically you have three options now:

    Option A: transfer your domain to GoDaddy
    Option B: (e.g. if GD doesn't offer your TLD): go along as described above and buy their "premium DNS feature" - that allows you to use their servers indefinitely without having the domain there.

    And last not least:
    Option C: not for the faint-hearted :-)
    Set up with temporary zone as described above.
    Then look at what MS actually configured for your domain (view the records in GoDaddy).
    Copy all on those over into your own DNS / to whatever other DNS-provider you use.
    Re-set the domain's DNS server to your own.

    This way the relevant records will stay the same, so email will still continue to end up on MS Servers. Question is just if MS will at some point re-check if the Domain is still in GoDaddys DNS Server.
    I would vaguely hope that they don't, because: why should they?
    But there is no way to know if this works until the first person tries it :-)
    Perhaps I'll try at some point...
    Again: perhaps not the right choice for productive use.

    I actually did this, am in the process of putting back my dns ns servers back to my provider namecheap. I will report back, but right now is been over 50 days and am still receiving emails using my own domain with go daddy free dns.

  • Crazy Hick in NH commented  ·   ·  Flag as inappropriate

    Why is this still being ignored? Speaking directly about my situation, I use G Suite for my family domain. I'm grandfathered so I'm getting 5 accounts for email, storage, groups, etc. This works fine for us now, but with an Office 365 Home subscription on top of this, there's unnecessary overlap in many/all areas EXCEPT email. I contemplated moving to Office 365 Business Premium to get access to the email component, but the price point is far higher than I can afford and it includes services I'd end up turning off (more so than I do for the Office 365 tenant at work) - I can't see the need for SharePoint, Flow, PowerBI, Powerapps, etc. Hopefully this makes sense. Hopefully others who've commented are referring to the same situation. Hopefully Microsoft is listening.

  • bold commented  ·   ·  Flag as inappropriate

    What's the matter with you MS? Don't you get it? You already have the pieces in place now finish the job. We want a personal domain for the family on office 365 home edition. Period. Which part of this English language don't you understand?

  • Stephan Gregori commented  ·   ·  Flag as inappropriate

    Please give us the possibility to move a domain to O 365 Home. This is important to grant for the whole family access to helpful software with a suitable domain. A domain for thousands or more is not suitable. So, please do not force us, to go otherwhere.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Microsoft won’t accept my hotmail address so I can’t register, sign up,or start using anything on the new co outer

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please allow us to use other domain registrars for this. I do not want to host my domain with GoDaddy.

  • Glen O'Riley commented  ·   ·  Flag as inappropriate

    This should be a recreation of Live Domains which actually was a really good system where it seems like a half a$$ed attempt to drive people up the wall instead. Almost seens an email forwarder and SEND AS masquerade would be cheaper and easier to do the same thing essentially but using the free product from MS and costing much less.

  • Jeremy commented  ·   ·  Flag as inappropriate

    Many families don't own a family domain? Huh? That's just not true - there are many families out there using it's own domain. Period!
    Please make it available to office 365 HOME, than i think about moving from google apps to office 365. Thank you!

  • JJ commented  ·   ·  Flag as inappropriate

    I uses my own email address to create a microsoft account.
    But also here all emails sent from Outlook 365 webmail sent with as <outlook_xxxxxxx@outlook.com> On Behalf Of xxxx(own domain) which is totally unacceptable.

    Also, the solution with the "Connected accounts" is unfortunately very unsatisfactory!
    1. Sent e-mails from a connected account will not be filed under Sent of the connected account.
    2. The synchronization times are very arbitrary and can take up to several hours .. :(.

    I had read that it could work with with a domain by GD, but my domain is not registered there! Also it seem there is a limitation with alias addresses!

    In the moment I am a litte bit frustrated with my Office 365 Home, with mailing and the usage with outlook.com with own email domain(s)!

    Also no chance to add a Exchange Online Plan 1 to Office 365 Home :( .
    Only by creation of an dedicated second business account, but what happend then, when I want to work / share things with a part of my family with microsoft accounts....????

  • A B commented  ·   ·  Flag as inappropriate

    I tried all ways to use my own email/domain in Office 365 (online). Add as shared family member, add as alias, have my Microsoft account already set up for my personal email/domain.

    All emails sent from Outlook 365 webmail appear to be sent with delay and as <outlook_xxxxxxx@outlook.com> On Behalf Of xxxx(own domain) which is totally unacceptable.

    Does anyone have any idea whether this problem can be fixed?

← Previous 1 3 4 5 6

General

Categories

Feedback and Knowledge Base

(thinking…)

Related Sites