Office 365 Home - Personal email domain availability
Let us use a personal email domain in Office 365 Home.
You can use your own personal email with a personal domain to connect to any type of Office 365 subscription, including Office 365 Home. Office 365 Home relies on a Microsoft account for authentication. A Microsoft account can be created with any personal domain email, it is not required to be Outlook.com/Hotmail.com, etc. Once the Microsoft account is created using your personal email, you can use it to activate and sign into your Office 365 Home subscription.
If you don’t have a Microsoft account, go to the Microsoft account sign-up page and click on Create account. In the User name box enter your personal domain email address you wish to use. Fill out the rest of the form and click Create account.
Now you can set up your Office 365 Home subscription with your Microsoft account. This will be the Microsoft account associated with your Office download. If you have already purchased Office 365 Home and it is not associated with a Microsoft account that is registered with your personal domain email, you have two options. You may contact support for account and billing inquires at https://support.microsoft.com/en-us/get-support/office/office-365-home-premium#. The second option is to share your Office 365 subscription with your personal domain email as if you were sharing with a new user (see below).
To add users, log into Office365.com, click on My Account in the upper right portion of the webpage. This page will help you manage your Office 365 Home subscription, allow you to share the subscription with up to four other users, activate your other benefits such as Skype minutes and 1TB of storage on OneDrive, and much more. To share your subscription with other users, click Share Office 365, which will send an invite to any email address. Before the person you invited can use your subscription, they will need to sign in with their own Microsoft account.
Gérard Piquot commented
I was microsoft 365 business administrator for my company and had no problem to use the company's private domain as email domain with full exchange functionnality. So, when I retired, I subscribed a Microsoft 365 home (family) plan, expecting it would be the same with my private family domain. Unfortunately, there does not seem to be any administration interface for this plan. You can invite up to 5 accounts in your plan, but there is no way to manage these invitation, apparently no obvious way to list then. The procedure indicated to create an alias with a private domain name does not work if you already own your private domain, even if it is registered at godaddy. Carefully reading MS help, I found that this plan does not support full exchange functionality (contacts, agenda) for non-ms email addresses, So there is very little interest in using a private domain email address. When I try to get some support for these problems, i receive answers showing that the question is not understood ... Extremely disappointing!
Stefan den Engelsman commented
I use MS Exchange (business) to host my family's email with our own domain name.
I use MS 365 Home subscription for MS Office.
Result -> it's messy and annoying!
Only Alternative -> switch email over to Google or another provider
There is no good way to have MS host your email if you have your own domain.
Although my set-up above works, I cannot create new MS accounts with those email addresses. Hence, I cannot for example create a Skype account for my son because MS says his email address is a Work-account.
So, MS... can you please come with an email package, like Exchange Business, for Home users??
@JS @Jan Where do I find the ID number that's part of the _outlook TXT record and the MX record?
Thanks for sharing.
I myself also have not yet migrated email over into the Office365/MS365-account.
Same reasoning as before:
- The limit to 1 email-alias per person (on my custom domain) and 6 persons max (in the family plan) just breaks the deal.
- On top of that GoDaddy is just so expensive (~ 8x the price I pay for a .de Domain elsewhere and .de is by far the most widely used non-generic TLD)
So bascially we're just where we were 2 years ago.
I do have to admit that the pain to migrate grows with e.g. the new features of personal and company Exchange calendar moving closer together,... all of that *would* add value and ease in migrating fully onto MS365.
But the limits are just a deal breaker, sorry Microsoft.
This product is badly designed and it's a shame because it would not bee too complicated to change this. But whatever, I will stay away from using the "custom domain" feature as long as MS doesn't provide additional alias-email-addresses on the custom domain.
That work around is not feasible since you cannot get outlook.com to send messages using your custom domain - sent messages should by from: firstname.lastname@example.org and not 'Sent on Behalf Of' or some other format.
Reporting after almost 1 year the workaround still works fine, I even deleted my go-daddy account and everything still working. I feel bad for all the others who want to try this and Microsoft is forcing their market share and steering business to go-daddy. I will no longer re-new my personal 365 account and will move to fastmail who are more open to use any domain hosting company, I been testing it side by side and the peace of mind that everything will work and not break is worth any price to me. It pains me more than in this day and age where most of us are working from home now due to the pandemic you would think the market leaders will make it easier for everyone to enhanced their productivity specially email who is still the core of business communication.
LIES! You force us to use GODaddy!!
Microsoft has decided to alienate all people with domains outside of *cringe* godaddy by not allowing O365 Family plans to have 3rd party email domains. I was about to pay for the year plan, but knowing that you have given exclusivity to such a notoriously awful hosting company that is
1. Sexist: https://www.youtube.com/watch?v=v7ZLjWkYmr8 , use sexist and misogynist advertising that is both degrading a exploitative to women...but I am sure Microsoft is fine with that given this relationship!
2. Support SOPA! A bill that YOU Microsoft publicly were against! https://www.cnet.com/news/surprise-microsoft-quietly-opposes-sopa-copyright-bill/
3. With horrible customer service (https://www.youtube.com/watch?v=v7ZLjWkYmr8), the horror stories are too many to mention!
Add 3rd party domain support NOW!
Perhaps Microsoft can explain why it is ONLY partnering with a company that has just breached 28,000 customer's credentials https://www.forbes.com/sites/daveywinder/2020/05/05/godaddy-confirms-data-breach-what-19-million-customers-need-to-know/#4e7575981daa
Ted Howard commented
This issue is entirely artificial. My address is grandfathered in to Live Custom Domains. I use my own domain with hotmail.
The "try this instead" that appears to be marked as an answer misunderstands the request.
GoDaddy has the worst service of any registrar I know of. Why would I want to have anything to do with them? How much do you think they are kicking back to MS to rip off their customers?
Dave Webster commented
2020 and still not supported...
So that's 5 years and counting..
I think that deserve a slow clap..
Followed by a quick slap to the face..
Have to admit I do like JS / JAN's work on a workaround. Shows this is totally an artificial issue.
As another option you can just use a single E1 seat to set up a business account and all the domains you like and then use shared mailboxes for everyone's mailboxes. (yes you can assign a password and use a shared mailbox as a basic exchange mailbox due to the shared mailbox / OWA mess up.)
Not ideal and missing some features but works fine if you just need basic mail.
But that's another cheap way to accomplish a similar outcome..
Why is this locked to Go Daddy - This is totally un-competitive. Just wrong.
Jan Einar commented
If / when Office Home starts to support your own domain, I will start to convert my "private" Google Apps / G-Suite domains to Office...
Stephan Gregori commented
Now, I got my personal domain connected with Microsoft account. But Microsoft do not want to let me use it as primary. I should use an alias. Why??? Then i have to change the sender for every mail. I can not understand that Nonsens.
All I really want to do is add Exchange Online Plan 1 to my O365 home subscription.
Alexander Trauzzi commented
This needs to happen as I don't think it makes sense to buy a full-fledged office business seat for every person in my household. That said, some functionality found in business doesn't need to be exclusive to it.
The "try this instead" suggestion doesn't make sense, people want to be able to use office 365 as their MX record. This is about much more than simply sign-in.
Can MS please get some COMPETENT engineers into Australia? What MS calls support is atrocious. They have no idea and "google" - not even bing - possible and totally outdated answers.
No Name Goes Here commented
This seems to have been an issue for well over a year. If Microsoft has an agreement with GoDaddy (pretty much the only major registrar I won't use as they are horrific) that prevents you from offering any flexibility (as was offered for most of Hotmail and Outlook.com's history) please let us know when that agreement will expire. If you're locked into this position until 2024 just say so and we can just discount Microsoft usage until then. I was looking to roll back to MS and was shocked to see that the prior functionality of custom domains was no longer available. This is basic stuff.
+1, currently using Business Essentials but would happily pay the extra $20pa for Personal if I didn't have to migrate my DNS to GoDaddy (and pay 2x more for my domain).
lewis hamilton commented
Thanks for the information it is quite helpful! Also, you can try O365 ProPlus. It has some addon features which are not there on the O365 home premium. For more information on visit: https://www.o365cloudexperts.com/office-365-proplus/
Hope you find it helpful!