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Be able to sort emails by category ... like you could in previous versions of outlook

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Tiffany Marlin shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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  • Anonymous commented  ·   ·  Flag as inappropriate

    Thank you Peter Bachman. I have wasted - literally - hours trying to find out how to sort emails by category, searching dozens of forums and tutorials. Your answer actually helped!

  • Peter Bachmann commented  ·   ·  Flag as inappropriate

    Another option in the Desktop Version of Outlook 365:
    - scroll down to the bottom of your folder pane
    - right click "Search Folders" and select "New Search Folder"
    - in the list select "Categorized mail" and then chose the Category or Categories you want to show
    - you can also display the new folder in the favorites at the top of your folder pane

  • Drifter Kona commented  ·   ·  Flag as inappropriate

    To clarify my previous post right below, when I say, "Message Pane," I am not talking about the folder navigation pane where you see Inbox, Deleted Items, etc. Nor am I referring to the reading/preview pane where you read the actual message. I am referring to the pane that shows the list of messages and includes who it was from, the attachment icon, categories, flags, etc. That is what I am referring to when I say "Message Pane."

  • Drifter Kona commented  ·   ·  Flag as inappropriate

    You can sort Outlook Messages by category using the following steps.
    - At the top of the message pane, toward the left you will see "All" and "Unread". Toward the right, you will see (probably) "By Date" with a drop down arrow. Click that drop down arrow.
    - In the drop down box, click "Categories". That will sort according to category.
    - to right of the "By Categories" drop down arrow, you will see a directional arrow. Click that to move the categories to the top of the sorted list or the bottom of the sorted list.

  • Peter Bachmann commented  ·   ·  Flag as inappropriate

    THIS IS IMPLEMENTED. In your folder pane click "add favourite", write the name of your category (you'll see a coloured flag), select it and you'll have a smart, sorted folder showing only those categorised mails.

  • Ann Lawrence commented  ·   ·  Flag as inappropriate

    I am accustomed to relying on sorting by category in my old Outlook. I just signed up for Office 365 and am VERY frustrated that I cannot organize my Inbox in a meaningful way.

  • Peter Jonsson commented  ·   ·  Flag as inappropriate

    Come on, we need this! Business impact in lost hours is huge.. because we use outlook app, connection to shared mailboxes online (not cached)

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please enable sorting by Category in Webmail, without this ability I cannot use Webmail very much.

  • Jan commented  ·   ·  Flag as inappropriate

    PLEASE PLEASE bring back the option to sort by categories. The sort and filter functions have been SEVERELY limited and this is becoming a huge handicap in email management.

  • marwerno commented  ·   ·  Flag as inappropriate

    Also important when using the Online version of Outlook 365!
    I categorize all mail. I have currently online NO WAY of finding mail (You can't filter for it, you can't sort all the mails you have by category as a work around) which is not categorized, nor sort them decently because of this missing feature.

  • Liz commented  ·   ·  Flag as inappropriate

    Some people are saying they are able to categorize emails in O365. For those that are able, can you please share the trick. I have conversations already turned off and it will not allow me to color code an email. It does appear I can select a given color and it will find them all, but since I have none currently assigned, nothing is found.

    I agree with all the other comments, people have been complaining about this since 2016 and Microsoft obviously isn't listening to the end user. How sad.

  • Jane Hall commented  ·   ·  Flag as inappropriate

    You've just about rendered categories useless if you cannot sort by them.At least, I can search by them. But you can save search, so it's one click to get to a category?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please bring back categories!! I work on multiple projects with large lead times, and I NEED to be able to sort my inbox!!!!

  • Ashley commented  ·   ·  Flag as inappropriate

    You can use the search box in upper left of folder pane to search by typing the word 'category' followed by a colon(:) followed by your category name


    Admitted it would be better if there was a keyboard shortcut for this, but for those with many categories it can help


    from:[email or lastname]
    to:[email or lastname]
    cc:[email or lastname]

  • Fraser howe commented  ·   ·  Flag as inappropriate

    MS Office 365 (desktop) on Windows 10 Pro: How to create/assign categories to messages, calendar items, contacts, tasks; then how to filter view by category/categories (more than one)?

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