Preference to turn off notifications to alternate email address
We need a feature to be able to turn off certain notifications to our alternate email address in Office 365.
As Office 365 administrators, we are require an alternate email address that is not part of your Office 365 tenant. In most cases that would be your personal email address that is not provided by your work. This makes sense for password resets if administrators forget their password to log into the tenant.
Along with password resets, we also receive Office 365 statements, changes to tenant subscriptions and other notifications. These should have an option to turn off since all of these are company work related. It does not make sense that work notifications are required to be sent to alternate personal email addresses of administrators. Business emails should stay with business email addresses, not personal email addresses.
K Thomas commented
If the emails only go to primary (or chosen) email address, and you get locked out, then Alt email will get you back in to primary. So it literally serves no purpose, but creates unnecessary issues. Please, for once, listen to your users and take the feedback seriously. Justifying a terrible idea on the grounds that it's 'by design' (to be terrible) is not a meaningful position to take. If you want to enable the option by default that's fine, but please give us an option. When will this be fixed?
Long time have passed and nothing was done yet.
Microsoft could give a final solution to this.
Seng U commented
I also want to add that if you don't want your work colleague to know your personal email, tough luck. They see them plainly in the cc on the statement emails.
Aldin Turcinovic commented
It makes no sense at all that notifications are sent to alternate email addresses.
I just created a case at Microsoft for this issue as I want this to stop but their response was just; "its by design".
I cannot accept this kind of a "solution".
I would understand this setting for standalone users of Power BI, but I don't think any organization wants company related mails to be sent to alternate email addresses.
Administrators need an option to turn this useless feature off.
Philippe Creytens commented
Additionally this becomes even more confusing to end users: when a Power BI link is shared, e.g. a dashboard, the link is sent to the alternate email address if a user has provided an alt addres as part of Self Service Password reset. An end user receives the link on an alternate address that it in many cases is not an O365/Microsoft account and cannot open that link.
Just had a case here as well. I can alos no delete alternate email address which would at least reduce the risk.
I agree with Ken, this is a security and privacy issue in the first place.
Fast and superior service always!
Ken Tannenbaum commented
This is more of a security concern than a preference. As the system does not allow the alternate email address on the tenant's primary domain, they are forced to use a potentially less secure (and possibly unmanaged) address.
The purpose for the alternate email address, as stated on the portal, is for password resets. Tenants are not authorizing the use of this address for anything other than that purpose & certainly not for the distribution of potentially confidential information (e.g., billing information, support ticket communications, etc.).