Additional archive storage space search issue (auto-expanding archive):
We recently learnt that data moved to additional archive storage can only be searched by going to the folder itself. We want to know if it is the intended long-term solution for users. We feel that having to search in multiple locations would be difficult for users.
You can search for items that were moved to an additional storage area only by searching the folder itself. This means you have to select the archive folder in the folder list to select the Current Folder option as the search scope. Similarly, if a folder in an auto-expanded storage area contains subfolders, you have to search each subfolder separately.”
it is the product limitation that we need to scope folder option while searching in outlook. earlier version had such facility . request you to rectify this.
Aldin Turcinovic commented
Please make this happen.
It's very big issue for those users with large archive storage.
The whole reason for the search all mailboxes feature is because the user probably doesn't know where the mail is located.
If the mail is indexed it should also be searchable.
Jonathan Brain commented
If the data is indexed and searchable for eDiscovery, it should be searchable by the end user no matter how they are connected (outlook/web). Even if its returned slowly, one search should do it all. For cloud services being the thing these days; in 2020 not having this capability in O365 seems....silly. As does the storage limitations within mailboxes on litigation hold.
We've been using this platform since inception and now have some users with larger archive needs. This policy change is creating problems for our company and our users.
Mark Mobadder commented
I would like to have an automatic storage expand space, like we used to have.
dan d commented
Great idea - agree with this need!
Agreed, this will be beneficial
Nick Lancaster commented
Love this suggestion!!!!!!!!!
Tony Uren commented
A Content Search will find these items - why can't a normal search ?
Yes, this is a major issue for my company as we have several high-profile customers that expect this Unlimited Archive storage and they expect it to work seamlessly. Since several of them have been auto-expanded, they are now complaining that their searches are not showing the results they expect. A search that should have taken the end-user 5 minutes, ends up taking the end-user plus an administrator several hours of searching using various methods, sometimes even have to open an eDiscovery Case just to perform a simple search.
Alex Doskey commented
An auto-expanding archive should still be treated as a single archive location. You shouldn't have to search through each one independently!