Improve Stream Performance - picture blurry first 6-18 seconds of video
When we post videos to Stream, when clicked to play from Stream or if they are embedded in SharePoint, the first 6-18 seconds of the video is blurry and then the picture sharpens. Microsoft Support says that this is a known issue and the Stream team is aware of it. Please fix!
Notes on the issue: https://techcommunity.microsoft.com/t5/Microsoft-Stream-Forum/Video-Playback-Blurry-first-half-of-video/td-p/79251
Is there any chance at this getting resolved? We really want to use stream but everyone complains of the bad quality and just stops our simple screen share tutorial videos before Stream can catch up. What a joke... Talk about missing the big E on the eye chart.
Please fix this issue with Stream - we have many short videos in .mp4 format that we need to upload for training purposes
This is for a few years now and still no solution. Still 15 seconds blur in our video's.
Pia Løkkegaard commented
Any recommendations (while we're waiting for the solution) re. which web part to use in SP in order to avoid this "intro-blur"?
Is the Embed web part better than the Stream web part?
(... Because settings are possible using the Embed web part, where as the Stream web part only supports a simple link for the video with no further settings)
Steven Wilson commented
Ugh... this has been my least favorite part of Microsoft Stream. I don't mean to diminish the difficulty but... how hard is it? Unless I'm on a low-bandwidth connection, I never have this problem with YouTube.
Rick Hyne commented
Moved videos from iSpring Cloud to MS Stream. Not happy with the quality of some of the videos. I am designing training videos of accounting procedures and need crisp images.
Barry Powers commented
Mike Lee commented
Yes, I need a fix on this. Uploaded a mp4 file and became blur when video start up in Stream
Would love to see a fix for this as most of my videos are quick instructionals that only last about 30 - 40 seconds. So the video is more than half way through before it sharpens up. This issue is rendering them pretty much useless.
Daniel Needlestone commented
This is a problem for screencasting. I distribute the video to many people and a number will turn off as they assume the video is unusable rather than waiting for quality to improve,
Brian McCullagh commented
This issue needs to be resolved. Video is core to organizational communication and training. There should be no loss of quality.
Dale Forbes commented
I'm shocked that this has so few votes. Posting videos with this problem looks incredibly unprofessional and almost renders this service unusable.
Phil Lewis commented
I also have this issue. We will use another method waiting for improvement.
Donia Strand commented
*Notes from the Microsoft Support case opened:
"As discussed, I want to inform you that the product team is already aware about the issue that MS streams videos take time sharpen. The videos gets loaded in chunks hence the reason it may take 6-12sec to load or to sharpen. At this time that is expected behavior.
Unfortunately, till now there is no ETA for the fix but the product team are looking at ways we can optimize that experience."