Fix Excel Online Print Paper Selection Defaulting to A4
When printing from Excel online (in either IE or Chrome) the paper type is defaulting to A4 instead of Letter.
This is now Jan of 2020 and it would appear that the problem still exists. Microsoft, please advise myself and the rest of the community if Microsoft plans to address this problem and an ETA of when that will happen. In light of the fact that it has been several years since the first posting, you have had plenty of time to implement an obvious and needed feature. In Nike terms, JUST DO IT.
2+ years later and it is still not fixed. Another Microsoft achievement!
State of NC employee commented
Adding to the list of comments about how annoying this is. Let us change the printer defaults and print headers/footers from the online version, c'mon!
This would save our testing team lots of time. Thank you.
Need to be able to save print settings with the file in Excel online!
This has to be the absolutely most asinine lack of a feature I have seen. Why not give the individual control of the default paper size. Most end users are completely clueless that there are different paper sizes and types. Why can't the system administrators have better control of this? Very infuriating.
This would be a great feature and eliminates the workaround of having to open with the desktop app
The regional settings are English US, it shouldn't default to EU/UK.
Would be really nice
Star D. commented
Out of votes, but supporting
This will be awesome!
Leon Carson commented
every time i print, the paper size show up as 3x5 Index card. there needs to be a way to set default settings correctly.
Thomas Hamberg commented
We too are suffering with this default setting - there should be some way based on the geographical location to choose what the printer paper size is.
I vote to that we all try our hardest to not print at all. Go Green!
Letter. Why default to a paper size that offices generally don't use? It's frustrating to have to click 7 times just to print a document. Let alone all of the other functionality issues it has.
Becky Knake commented
Robin Pare-Tomai commented
I very much agree with Rob Bradley or Neal, once a default is changed, Excel should save this change as it does everything else we do online, or there should be a way to change the default without having to go into the geolocation!
Colin Rubbert commented
This is currently set as A4 which, for controlled documents, becomes a real pain to support. I have constant emails saying that this or that document isn't printing properly. After multiple requests to this I started looking into it. Turns out that the default is A4. I don't know of a single organization in the US that uses A4 as a default.
Ways to fix:
- Automatically set default based on Geolocation, making an assumption that if the client/company is in North America then the default printer paper settings should be Letter. If company is in Europe default to A4.
- Allow administrators to set default printer settings within the Admin Portal. We've got, mostly, full control of our organizations settings. There is no reason why IT administrators shouldn't be able to set the global default printer settings for an organization that they administer. As the IT Manager I know what the average printer will be in my organization; Letter. So it's not unreasonable for me to be able to set these things.
- Allow document creators to specify default paper size of the document. The onus shouldn't be on the creator of a document to set this but if this is the simplest fix then it's a good place to start. A global document store, group, or organization default would be ideal over this.