Moving Office windows lag when using a gaming mouse with high polling rate like 1000
Gaming mice have a high polling rate like 1000. Office 2016 synchronises the mouse events like move, and scroll to the display refresh rate. Having 1000 events per second when the display can only do 60 causes the input buffers to overflow an as a result moving or scrolling within office applications lags and causes them to become unresponsive. Affected programs: Word, Excel, Powerpoint, etc.
TnF TnF commented
It's been almost 10 years and Microsoft didn't fix yet this simple but annoying issue. Microsoft sucks.
Matthew McDonald commented
For the love of god fix this. Note, this only happens for me in Excel, and only when a spreadsheet is open (including a blank one). If I don't open a new sheet it works fine. This is so silly.
chuso velasco commented
i'm back to Office 2007, we really don't need tons of animations, only a text processor
Özgür Şahin commented
Disappointing, fighting with this issue in powerpoint at windows 10
This is really bad, no registry hacks to turn this **** off?
Ed Hayes commented
Happens in Visio too. I'm using a new Microsoft Intellimouse Classic, there's no way to change polling rate that I can find.
Having the exact same issue with Dell Alienware TactX mouse in the latest version of win 10 ver 1803. Office 365 home subscription. Using Microsoft Comformt Optical Mouse 3000 at the same time has no issue. As soon as I use the TactX with the other hand it has the issue. Not sure why its taking this long to even get a response. People pay good money for performance and a simple mouse depending ont eh users can smash the GUI performance of just moving the windows. Have noticed the issue is not apparent on the template screen when first starting word. Only on a new document!!
Jeff Lentz commented
I encountered this problem with Office 2013, Excel only, and a new Windows 10 installation. Using a wired USB Bloody Hand gaming mouse I had bad lag in Excel, but I also occasionally use a Logitech wireless mouse on this laptop and found Logitech Setpoint running in the background. I uninstalled Setpoint and the problem went away.
Their clumsy approach is to lock window drag animation to usb refresh rate, so high end component owners can suffer. Clap Clap microsoft.
Its typical microsoft. Refusing to fix their "custom written office window drag animations" since office 2010. So they can say "oh look how smooth my window moves" under your assumed 125hz refresh rate mediocre wireless mouse. High mouse refresh rates simply bottleneck their custom written gui. they havent done anything in 8 years. windows 10 and office 365 but still the same issue at 1000 hz.
i have been using this mouse (razer deathadder) for 3 years and just now this started happening
Jeff R. commented
I just encountered this issue today when I got a new Logitech gaming mouse. When I have the polling rate set above 125 Hz window movement starts to slow. At 1000 Hz it's like I'm dragging the window through jelly.
Yet this issue is not persist on windows 8.1.
Everything is fine even with 1000hz polling rate.