Office 365 Installation/Update Progress Bar
Need a mandatory progress bar added for Office 365 installations, and upgrades. A background process with a progress indicator in the system tray is simply not acceptable. Well, I never in my life thought I would have to submit a feature request for an installation progress bar – but Microsoft has done it again! The Office 365 installation and update process needs to be completely redesigned such that there is a progress bar displayed to the user at all times when an installation or upgrade is taking place. Additionally there needs to be an option for users to allow the update for installation – and we need a way to disable the background update process. I utterly tired of having users submit tickets saying they are unable to open their Office apps because a Office update is in progress. Of course we’ve had complaints that this has happened right before critical customer presentations, where the user is unable to open PowerPoint because of an Office update, which in many cases fails to install and requires reinstallation of the product. It’s truly unacceptable that there’s no way to control WHEN these updates get installed, even as an administrator. Please communicate to your PM team that this kind of stuff is truly unacceptable for many organizations - and by following your current path, you continually to alienate customers.
I wonder if microsoft ever takes any notice of these comments. Excel just shut down with no notice (did it save my work?) and I am still waiting for it to finish. 30mins so far ....
I share similar frustrations. There's a nice box saying to save docs and close Office Apps, but then that goes away and there's no visible progress bar that an install is happening. The App eventually opens again when the update is done, but every time we push Office 365 click to run updates with SCCM we get tickets from users that tried to open other Office products while it's installing and some end up corrupting the install.
Update for this product are available for download
Click update Now
Checking for update
Downloading office updates..
Office updates are available, bla bla bla, do you want to start downloading updates now?
From "Data Received Status" , it showed me there was downloaded activity, and then stopped..
And everything became unclear whether the update succeed or not..
In the office application still tell me "Office Update Available for download" even after restart my PC.
To solve this problem as hard as make human shelter in Mars i guess...
Bob Marley commented
No progress bar, and clearly no intention of putting one in... welcome to the "just eat the **** we shovel you and don't ask questions, we know better than you" world.
The same for me. Especially with a slow internet connection it's a must have.
Sometimes you have to go and switch off your machine and never know when it's ready.
Ditto on this! Started updating, I've got no idea if the update is in progress or if it has hung. And if it is in progress, I've got no idea how much time is left.
The contrast with Windows 10's built-in update manager is stark. Windows Update is good at telling you how many updates are pending, what phase of the update it is at (preparation, download, install), and the percentage completion of each update. I don't know why Office 365 doesn't simply use the same update service.
2 years and this is still not been fixed. I came here thinking I would be voting on something asked more recently than 2 years. I don't know about anyone else on here but my users all think stuff happens in an instant where office updates can take 15 to 20 min or more. not having a progress bar is going to cause more headaches for my helpdesk... UGHHHH! Please Microsoft…. add a progress bar to updates
I've no idea whether to re-launch the update, restart my wifi connection or restart my computer, or perhaps mess with the task manager. Human Computer Interaction 101
I have no indication of the success of what is happening, if an install is truly trying to take place - DURING - my scheduled business hours.
Normally people want more communication rather than less. You set the progress bar as a basic expectation decades ago, but have done nothing to communicate any reason for now leaving us in the dark.
So my machine sits useless for an unknown quantity of time, downloading software when my wifi connection normally tanks daily- to 99% useless. This is instead of downloading and installing in off hours setup in windows.
What a wonderful way to waste my time, and thoroughly destroy the user experience.
WHERE IS MY PROGRESS BAR? I REALLY NEED TO START USING THIS PROGRAM. GUESS I'LL HAVE TO FIGURE OUT HOW TO MY NEWSLETTER IN WORD.
FOR A TECH COMPANY, THIS IS REALLY SHOCKING. BY NOW THIS SHOULD BE A QUICK 1,2,3 AND INSTALLATION IS COMPLETE. WHY IS EVERYTHING MADE SO COMPLICATED. WE ARE NOT ALL CROOKS OUT HERE!!!!
been waiting and watching this Downloading office update over 40 mints and I have not clue what so ever whats downloading and how long it will take
Stephen Booth commented
This is literally why I carry multiple laptops with me, whilst one is updating I can use the others.
r martin commented
disgusting, on the road, outlook stopped working, trying to update at airport.
It says updating, but there is no proof that anything is happening, 20 minutes so far!!!!!!!!!!!!!!!!
Gates is a globalist
Come on Microsoft, FIX THIS!
Fully agree. Office 365 couple with one drive raised a level of frustration never reached before. XP with Excel 2007 was so quick. when you see performance 20 year latter ... we wonder what the industry progress has been especially when you see laptop progression. Complete non sense
Just another chime in: The fact that you sit there waiting and waiting for updates, because you've decided to make the product completely unusable if an update is needed, and then there's no progress indicator, is a problem elementary school children would have identified as a "broken product."
I cant believe I am here at this page needing to make a comment. How is there no progress bar on the screen after you click update? I don't even care if you pop it up as a notification in the action bar! Just show me SOMEWHERE that I can open my apps again.
The Office update process is now a burden on all users, the least you could do is display a progress bar so users know what's happening while they sit around twiddling their thumbs waiting for the update to go through. Why not just apply the update during a reboot like used to happen? Save all the drama.
I don't even get a progress indicator in the system tray! There is a splash screen that states it must close office apps before it can update them but after I click continue it goes away and I've no idea what's going on. After several minutes of seemingly no activity I try and open Outlook for example and it fails to open with a 'can't initialise' error. I found out by accident that the apps reopen once they've finished updating. Perhaps MS could add some text to that effect in the splash screen?