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Allow users to edit their personal info

Under Office 365 settings > Personal info, only admins can change their own details.

I understand this is restricted to prevent abuse. However, organizations should be given the freedom to choose whether or not to lift this restriction. I suggest an additional option/rule under Exchange's user roles.

Please also add the field "Title" to the Personal info section if it's not the currently displayed "Occupation".

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Bart Stevens shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

48 comments

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  • Sven Olsen commented  ·   ·  Flag as inappropriate

    I believe it should be optional and up the organization to allow or not. For the ideal situation would be to disable the AD sync of the fields for office telephone, mobile telephone, fax, home phone etc. After these field are disabled, the individual users should be able to update these field over web outlook.

  • anonymous commented  ·   ·  Flag as inappropriate

    Don't you people get it, the more they have to involve admins the more their 'partners' earn in supporting the product.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I completely agree, MS needs to give us this setting, we have a couple hundred people on 365 and they need to be able to update this themselves, instead of an admin needing to do it.

  • DC Admin commented  ·   ·  Flag as inappropriate

    This is extremely aggravating, Microsoft!! We have hundreds of users who need to be able to edit their Titles and phone numbers. Why would you take this functionality away?

  • Joe commented  ·   ·  Flag as inappropriate

    With exchange on prem, users can edit their information. However, we've lost this ability after moving to exchange online. Now every time something like a phone number changes, an admin has to be involved instead of allowing the user to self service the change. Seems silly when we're at the point we can delegate users permissions to stand up their own Server VMs without ever contacting an admin... but NO changing a phone number for you!

  • John commented  ·   ·  Flag as inappropriate

    I would also be good if the edit function is on a more accessible location, i.e. my account/Personal info.

  • Steve Selby commented  ·   ·  Flag as inappropriate

    I totally agree with this post. @microsoft please giv administrators the right to allow users to modify their own profile asap, especially things like title. Thanks !

  • David commented  ·   ·  Flag as inappropriate

    Unbelievable. I just wasted 2 hours of my day only to learn even though my settings say users can change their address and contact information, they actually can't. Is this for real?

  • Branimir Filinic commented  ·   ·  Flag as inappropriate

    I don't understand why this is not available yet!
    I need to edit this info for every user in my organization myself, instead of being able to choose which settings the users can edit themselves.
    I'm sure there are thousands more administrators with these issues that haven't bothered to leave a comment here. I almost didn't myself.
    Is anyone in MS hearing our pleas?

    Thank you.

  • Cara Hunter commented  ·   ·  Flag as inappropriate

    We have over 400 users and this is very time consuming for me to edit each and every one of them when a title changes. We would love for them to have the opportunity to do it themselves. Of course we don't want them changing email or display name because of our standard naming conventions.

  • Anonymous commented  ·   ·  Flag as inappropriate

    There are settings in Office365 admin to allow the editing of this information, but it doesn't allow the user to do anything. Users are presented with an "Update your profile" page where they can't update the important things - they can only add fax, and "about me". Useless and annoying! Yes, I am rather put out about this.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have over 500 users in my domain; I don't want to have to update their personal info myself! I think it is absurd to provide an option for them to edit their info and then not let them. Of course, I want to not allow them to change their name and primary email address - but I do want them to be able to update their phone number and mailing address. I don't want this to be my task! I want the other users in the domain to be able to find each other's contact info.

  • Jeff West commented  ·   ·  Flag as inappropriate

    This is especially important with MFA. The user should be able to change the authentication phone number without bugging the admin

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