Change the way of Initials
The initials show automatically based on the Display name. for example if my name is John Smith, my initials will be JS.
If My display name is Smith, John (which is my last name, first name) my Initials shows as SJ
The Initials are usually First character of the first name and the first character of the last name. regardless of my display name, my initials should be the same
So I suggest to have the Initials created based on the "First Name" and "Last Name" fields not on the "Display Name" field
Jay K commented
We want our display names consistent across all our enterprise applications and updating the display name format in Azure AD/AD is not an option. It is incredibly frustrating to see the initials in the wrong format. Teams has it correct and I don't understand why you can't implement the same logic in other O365 products. For such a mature and critical product that Microsoft recommends for everything these days, I am baffled that you couldn't implement something this fundamental correctly. I am embarrassed to explain this to our end users. Just use the First name and last name fields, how much more simpler can it be?
We use fixed and unique initials per user which are filled in our on prem Active Directory. AD connects syncs the attribute to Azure AD and we find it back in Exchange admin center.
Please make this field searchable in Office 365 and Outlook
Pleas make it possible to change in AD/AAD
Please make sure that the initials are taken from the Active Directory attribute 'initials' for all office-products.
Please make it possible, that the Initials-Field from Acitive Directory is used as default initials-source for Office-Products...
All they have to do is respect the initials attribute in AD for those accounts that are tied to active directory and I'd be happy.
This is the kind of thing that creates confusion and stunts adoption of new software in companies out here in the hinterland, Microsoft!
Please at least make a PowerShell command that allows blanket change to First initial Last initial for 0365.
I've seen posts on this as old as 2015, 4 year old issue and can't get this addressed? C'mon
As noted in previous comments and I am just commenting to emphasize the issue.
The problem ensues when your company displays your middle name or initial in addition to your first and last name.
If your name is John Michael Smith ( First Middle Last) and it is displayed as Last name, First name, Middle initial i.e Smith, John M. the initials will show up as SM and not the intuitive SJ.
Everyone will logically know you as SJ and not the displayed SM.
Rachelle Alston commented
It would be nice if this was editable to add in a middle initial. We have two "GC" employees. The same initials make SharePoint edits difficult to discern who did what with ease.
YES PLEASE FIX THIS!!!
You guys have it good! At my organization the Office 365 initials are chosen (Last Name)(Middle Name), so John D. Smith would have the initials SD, which is completely useless. I think it's because the Display Name is "Smith,John D." with no space between last and first names. I'd be happy to learn if there is a way for each individual to change the initials.
Waddah A. Dahah commented
I would suggest that the admin has the flexibility to create the initials rule or change it for each user if necessary. in my case, we use "AL" for almost every last name! but when we exclude that when using the initials.
Ideally there should be an Initials field (like "old" Office had).
But at least it should be Firstname Lastname.
I would agree with that thread.
In our case (Russian language and Russian names) the mechanism of constructing initials basing on Display Name results in using the 1st character of Surname and the 1st character of Patronymic name! :) (FYI: In Russian the display names are the following: Surname (Last Name), First Name, Patronymic (Second) Name)
These wrong initials are shown as a user pic in all O365 products which we use (in case a user have no photo): Teams, OneDrive, Office Online, etc, however in the MS 365 Admin Center the initials are correct: 1st characters of First Name and Last Name.
So we would really appreciate if Office 365 team consider this request and change the mechanism of making initials for all its products.
Andreas Sassen commented
The first is the first and the last is the last, isn't it?
George Elleridge commented
Pull initials from First Name then Last Name. Disregard the display name. Our organization consists of men belonging to a religious order. They all have ", SJ" after their full name in the display name field. As a result, all 2500 user have the exact same second initial of "S". Kind of ridiculous in my opinion.
Rudi Theuns commented
I agree initials should first name (not second initial) and last name, for automated generation.
However I would like keep using my personal recognised initials or if not possible first name and last name RT and not TJ as per display name - no one recognises me with these inititals ! I already facing business problems with this. (Using my personal account for business security reasons)
I would like it to read first name initial and last name initial. I was very confused about my last name, middle initial as I suspect others may be as well. I would not want anyone to delete my messages because they don't know who I am.
Chase Roth commented
This is very annoying. Out organization is affected by this also. We have display names "Last, First" and the initials in the image show as "LF". I agree it should follow this progression:
1) Does account have First Name (GivenName) and Last Name (SurName)? if yes use those for initials.
2) Does DisplayName have a comma (,) that is not a followed by a Jr., Sr., II, III, IV, etc? If so, assume it is "Last, First" format and create initials accordingly.
3) If neither of above exist, if there are three words then assume " First Middle Last" format and create initials with "FML".
4) If none of above, and two words assume "First Last" format and create initials accordingly, "FL".
Added bonus, maybe allow user to specify what to display. This way we can fix account that are for example "IT Department" to not be "ID", but rather "IT" and leave the "D" out entirely.
Yeah, I can't believe it doesn't just take the first letter of the first name and then the first letter of the last name, the display name is irrelevant. It makes it confusing, my initials are BC, but office 365 displays them as CB, which are the initials of my manager.