Make service health a public site.
Last week there was a service disruption to the Office 365 login portal. This posed an issue for logging in to the admin interface to see the service health for more information or being able to open a service request. The Office 365 service health should be a public page, with no logon required. (Google Apps does this). Additionally, non-admin colleagues of mine at the help desk would then be able to get updated information without my involvement as an admin.
Our organization would greatly benefit from a user Service Health dashboard. When there is a disruption, our Help Desk gets flooded with calls. It would be amazing if users could check on their own.
Jennifer Hubley commented
We need a public facing health - by having it locked by the admin center everytime there is an issue with SharePoint (Which is often enough) we get a flood of calls - instead, we should be able to refer our customers to serve themselves and check a health status before flooding the support desk with something that seemingly should be available for all sharepoint customers, not just admins
Andrew Thompson commented
How is this still not public after almost 3 years?
It happened again today: MO133518. @Office365Status on Twitter kept referring information in the inaccessible Admin panel :(