Set shared mailbox address as default sender when creating a new e-mail from a shared mailbox
As it is today the user's address is shown as default sender when creating a new e-mail from a shared mailbox. A manual switch to the shared mailbox's address is required. This is often missed by the user and gives a lot confusion and frustration.
Required when working with multiple shared mailbox with a lot of other colleagues.
Risk of losing data if an user answers to an email with its own address instead of the shared one.
Russell Dodson commented
This is useful for schools where different users in the school office have delegated access to a primary official school e-mail account
Also should be able to set the default From: address to shared mailbox/group mailbox address
David Rager commented
I really think this should be changed ASAP so that the Shared mailboxes send from the shared mailbox address!!
Luca Villani commented
big problem if you use some shared mailbox
This issue affects o2016